It was totally protected by the packaging. Additionally, most stores will supply a phone number that you can phone for customer service inquiries. They are planning on shipping out a replacement item. I left a message and took pictures to show them what occurred. Misha could not have been more helpful. Name Monogram Address Sign - Metal Wall Art I tried emailing and calling, no response to my email and their phone line is just a message machine. They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. Phone Number +39 0824 350111. Joseph Carbonaro. Picture doesn't do it justice but it looks great! GitHub community articles Repositories; Topics . Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. They keep sending the same auto answer every week. The foam is not visible, but maybe the metal would have been too heavy. Common. Here is why you should get it now: Awesome, right? Only if you are a member of MetalPlex and login, you can have access to free shipping. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! Apr 2021 - Nov 20221 year 8 months. Order this for my new apartment and love the bigger size. Perfect! Then bubble wrap and put in a box. We opened it and it's perfect. I ordered another piece already !! We offer free shipping to the U.S.A.. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. This organization is not BBB accredited. They brought my idea to life! I can say that this company responded quickly to my MANY inquiries about non-delivery. Well worth the wait! No shipping. Dawn B. The craftsmanship is perfect and very detailed and it is also lightweight. I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. ASK A QUESTION. Still waiting. The Scam Detector VLDTR is not a vanity tool. If we accidentally misspell a name or word you provided correctly then we will replace your item ASAP at no additional charge. The first one arrived with a small cut in it. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Would order again! The customer will be automatically refunded through the original payment method. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. Thank you for your understanding. Please send us a message to request your custom order. Please share your experience, as well. on Facebook, Share After another month & more emails, the 2nd item finally arrived . You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? will go good with the other grey in my room. It's a Christmas present so it will be awhile. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Same as everyone. Who Is MetalPlex? We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Thank you!!! (Glacier National Park, model). Nice and light. 2023 Trustpilot A/S. I have not opened as a gift for nephew fam and new house..will send when up Beautiful!! The Scam Detector algorithm gave the rank relying on 50+ relevant factors. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . Verification can help ensure real people write reviews about real companies. It was totally protected by the packaging. Metalplex is an office furniture developer and manufacturer company. The quality is great and it looks perfect in our house. Very pleased with how it turned out! We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Easy to hang - we used Command Strips. Anyone can write a Trustpilot review. I tried calling them at the listed company number over *********************************************************** the line is busy. It also. Buyer to pay return shipping. We have received it and we will be replying to you as soon as we can. Packaging was great with no damage. Custom design team was super easy to communicate with to get a custom sign made. Had custom personal choices and they made it work perfect!!! MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. The website says "no hassle" returns. - Black / 46" x 12" / No. Was worried about the size but it is perfect for over the couch. We gathered the most favorable Discount Code 48, so you don't have to. Perfect adddition to my office space. Product was damaged in shipment #26919. Access Support from the Arlo App. No refund offered. It has not yet been shipped per the tracking information. original purchase is non-refundable. Cant rate this shop enough stars. Stay away from these people. Items arrived 14 days after their original "delivery date" and one of the items was missing. Reach out to MetalPlex directly regarding career opportunities. I love this company. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. Moving into a new place and wanted this mountain range for over my loves seat. This rating means the business is Standard. The Coupon of MetalPlex can save you money when buying Cellphones. 2023 Trustpilot, Inc. All rights reserved. Ive been a steel fabricator for 40 years and what we received looks like crap. I fell for it hook, line and sinker! it will be perfect! For inquiries, telephone and email are used. Mountains - Metal Wall Art Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. Name Monogram Address Sign - Metal Wall Art. On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. My son loved it. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. They are light and airy and make a good focal point in my boho styled home. Packed well. Return the items in a negotiated shipping way and pay for the shipping temporarily. Items Per Page. Very well made, love this! Customer Service for MetalPlex is absolutely THE BEST! If you are looking for a different size or color please don't hesitate to contact us. horrible customer experience and zero customer service. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Good size. Disappointing for the price paid. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. No refund offered. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. Beautifully crafted! Niceeee, I wish I had gotten a bigger size tho. . The buyer is responsible for return shipping fees and a full refund will be issued. My experience has been exactly the same: Delays, and ZERO communication. I ordered on 9/25 from the company a mountain range of ********. I recommend not doing any business with the company. I ordered another piece already !! Personalized metal address sign! We LOVE our new mountain art piece. Glad I got the largest mountains too! MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. Discounted shipping rates will generate automatically at checkout for international buyers. I highly recommend and will buy more from Metalplex! needed some wall decor. Quality work. From $249.99 $265.99. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. Still waiting. Very pleased and will shop here again. Ill never buy from them again! Other newsletters like the information of Coupon and hot items will also be sent to you by email. No shipping. So I saw this sign and decided to give it a try cause my number is 805 #B. - Black / 46" x 12" / No Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! We opened it and it's perfect. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. I was upset when it arrived, it was bent from shipping. Love MetalPlex Customer Service too!! Quality is terrific. Ordered 3 pieces from them. Is metal-plex.com a scam? The whole process of purchasing and delivery was great! Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be Lovely work! . We've been asked over and over again what are the most effective ways to stay safe online. Good size. -****. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. How many stars would you give metal-plex.com? Arrived Damaged and VERY cheap material. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. Matt went above and beyond on this one. Love it. City, State. When I contacted the company, they quickly made a new one and shipped it out. They havent shipped the missing item yet. by Metalplex. You can get the removal service HERE. Claim your profile to access Trustpilots free business tools and connect with customers. I was very pleased with my first four orders over the last 2 1/2 years. Perfect for our cabin, We are very happy.Thank You!Bryant. Here at USA TODAY Coupons, we like to save you money wherever we can. We absolutely love our metal-plex bulldog head! After testing several fraud prevention products online, we could certainly say the winner isSurfshark. 2 weeks go by, no communication, no tracking number. Our log cabin is being completed one room at a time. Getting the run around from these guys Next week will ship Week later will ship Week later will ship Still not shipped Bit told order is completedRunning a holiday time scam -- money grab. Mountains - Metal Wall Art very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! Feb 17, 2023. They have not responded to my emails since or returned any of my voicemails. It has not yet been shipped per the tracking information. I was offered a refund, did not receive that. Product is very poor quality. Search all of MetalPlex's current and previously listed jobs and positions. The colors are so much more vibrant and beautiful in person. Companies can ask for reviews via automatic invitations. Will be great once I get my living room all organized. Company (Metalplex) does not deliver. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Thank you! Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. I was worried because it took awhile to come and I had read some bad reviews. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! We area wall decor manufacturer based in Austin, Texas. I hope to order from this shop again in the future! Your order will be shipped within 5-7 business days of receipt. Great gift!! I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! It looks like metal when you look at it up on the wall. It goes against our guidelines to offer incentives for reviews. Need to talk to a representative? It was packaged well, but still got slightly bent at one end during the shipment. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. I ended up using small brads instead, which worked perfectly. Still waiting ******************************************************************* business. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. The Rank of the website you are interested in is: The rank is based on a 1-100 scale, with 100 being the most reputable. Beautiful picture of wolf. I love this company. oh funny, seeing the comment below, I got the same email from "*****". 2023 usa.coupert.com all rights reserved | update March 07. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. Great craftsmanship, well made and reasonably priced. New Customer? We will send the tracking number to you via email after your order has been dispatched. Do not purchase from here. But when I contacted customer support they responded quickly and reassured me it was on its was. Remember that this bank or credit card company may also need some time to process and mail refunds. MetalPlex will post the discounts and Discount Code information on its social media site. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Its much lighter in weight than expected which is a good thing. I love these and they were so easy to hang. Suggested companies are based on peoples browsing tendencies. An amazing work of art that I'm super pleased with. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. BBB Business Profiles generally cover a three-year reporting period. Date of experience: February 17, 2023. If you feel the 75.60 rating should be different (either lower or higher), please contribute with some comments. We love how it turned out. No refund offered. I just want to say thank you so much! So far they have not replaced it either. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 This is a scam company. I left a message and took pictures to show them what occurred. Just wish they made one that fits two or more pieces together so its a larger area. It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Took a few days to ship out but worth the weight. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. This is a just silly. I am EXTREMELY satisfied with my experience! Your Name ( required) Your Email ( required) Your Message ( required) Drag & Drop your files or Browse. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. I ordered this product and Dec 13 a shipping label was created but not shipped. I will definitely purchase from Metalplex again. 48. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Love the look! I dont understand how these people are even still in business. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. This item is beautiful. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. I got the greyr and it looks so good compared to my black desk top! Thanks. 2 weeks go by, no communication, no tracking number. I was thinking that this was going to be a heavier metal but its even better. It is also an important way to save money. It was tried and tested by our team. I wish I would have looked at reviews beforehand. Highly recommend!! Metalplex was absolutely AMAZING. Nice piece, well made, looks great. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Already recommended to company to several friends. The pieces are scratched up. I felt they could have communicated the status on our project better than they did. on Reddit, Share Refunds will be charged back to the original form of payment used I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! I was worried because it took awhile to come and I had read some bad reviews. Will recommend MetalPlex to anyone looking for the type of artwork they offer. Love this slate grey color. Extremely light weight. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. We have a custom order option for that! BBB Business Profiles may not be reproduced for sales or promotional purposes. It goes against our guidelines to offer incentives for reviews. I couldn't wait to send it to them and they loved it!!! They havent shipped the missing item yet. Incredible. Customer is responsible for shipping charges when making returns and shipping/handling fees of Love this art in my husbands Real Estate office. Perfect for our cabin, We are very happy.Thank You!Bryant. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . They loved it! Extremely happy with this purchase! I wish I had read the reviews before ordering. by . Item shipped on time and arrived in good condition. There are no refunds for customized products where the buyer misspelled the personalization. We love how this came out for us. They provide smart cards and software design and production. Great quality! Beautifully hand crafted! Companies can ask for reviews via automatic invitations. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. I am very satisfied all around with the item and the service. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). Instead of making the address I ordered they sent my home address instead. We also ensure all reviews are published without moderation. Highly recommend this company! Love our sign. The shipping is slow but worth the wait! When it arrived, it was broke. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. Would make a great wedding gift!! They then provided me with a *** tracking number that only stated that "Label Created". In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. The paint will need touch ups as well. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Thank you so much for making something to complete my wall! It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! This was absolutely perfect and communication was great! AVOID THIS COMPANY ! Metalplex made a custom item for me which turned out absolutely amazing! Ordered 3 pieces from them. Well, add one more victim to Metalplex's deceiving advertising! For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. The first one arrived damaged. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The total will be charged to your card when the order is shipped. I made a mistake in the size I wanted in the order and realized it a couple of days later. All your personal information is stored online against your will. As a member of MetalPlex, you can enjoy even greater discounts. Feel also free to type the names of suspicious businesses in the comments section below. Customer service was awesome and took care of the order until we were happy. It took a very long time to receive our E,. When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Just give me my money back. The simple design is what made me fall in love with this! You can also examine the store's website for contact info like a contact form or email address. Gorgeous craftsmanship! Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. Truly, amazing customer service and beautiful craftsmanship. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue.
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