Information was available for people to read if they chose to. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. Our rating of effective was good overall. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. We don't rate every type of service. Covid-19 Release of Information Call Line: 256-215-7461 []. we have taken enforcement action. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. The firm said it had complied with the order and the safety of staff and patients was its top priority. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a There are a number of areas of good practice in the trust, which should be encouraged. We spoke with 22 members of staff of various roles and grades. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. No rating/under appeal/rating suspended Our mission is simple: Being the best because, we care. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. Health Education England will join us in April 2023. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. (Purple), High You can register to join the FutureNHS Collaboration Platform workspacehere. The ED sees approximately 97,000 patients per annum. Thank you so much to everyone that day. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. We provide healthcare in hospital and the community. We are continuing to monitor progress against these. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. Paediatrics and Gynaecology etc. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default Most staff were complimentary and shared examples of how they were supported by their managers and teams. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. We have shared your kind comments with the team who will be pleased to learn of them. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. This is not my first experience of this hospital not checking information relayed to them by 111. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. skip navigation People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. Between October and December 2010, 507 surveys had been completed. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The Staff value the Dudley Group as a place to work and a team spirit is clearly evident. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. Can Nigeria's election result be overturned? We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. 15 March 2011, In The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Visit https://www.careopinion.org.uk We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. I replied that I knew this. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. For Covid-19 Test Results or Patient Portal registration please call the number below. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. In fact, we're the only hospital in Broward I was looked after from the time I arrived until the time I left by very compassionate members of the team. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. Outpatient services are also provided at the Corbett and Guest hospitals. The electronic tracking system did not allow for patients to be easily located within the department. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Staff feel able to develop their own ideas and have confidence that the trust will support them. financial benefits and cost savings for hospitals, and often for patients too. Guest hospital is a satellite hospital which offers additional outpatient facilities. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. There were areas of poor practice where the trust needs to make improvements. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. I could not fault staff, very professional, and polite, a credit to your hospital. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. ADVERTISEMENT: Services or products are not endorsed by the Trust. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. 17 October 2018. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. People could not always access services when they needed. All the best and take care. Rowley Regis, It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. Such a lovely Dr and an asset to the hospital. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. All the best and take care. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. All the best with your pregnancy and take care. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. There's no need for the service to take further action. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Your staff could not have been more professional or efficient. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. We use this information to improve our site. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Russells Hall Hospital We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Wed also like to use analytics cookies. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. Cant fault the staff and the service. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. Learn more. This is the major ED in the area and serves the population of Dudley and surrounding areas. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. This means there is low to moderate transmission of COVID in the community. We spoke with 44 people who were using the service or their relatives. We will publish a report when our review is complete. Bus operators. Have you experienced something like this, here or elsewhere? Russells Hall Hospital / Accident and emergency Video messages to our community from our Physicians and our Staff. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. Russell Medical has been accredited by The Joint Commission since 1959. I recently came into hospital on the day surgery unit for a SLNB and biopsy. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. ADVERTISEMENT: Services or products are not endorsed by the Trust. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Copyright 2021 WSFA 12 News. Our rating of well led was requires improvement overall. Medical secretaries: Bev/Ruth (ext. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. 4688/4676) Lisa Evans-Dimmock. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. With his familys legacy gift, this vision will become a reality, said Peace. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them The care I received from start to finish was exceptional. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. One person said, "I have had good treatment, I couldn't ask for better. They said the symptoms indicated COVID. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! Patient Experience Team. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Again thank you and i would recommend this hospital to all my family and friends. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. West Bromwich, At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. review titled Amazing staff can't thank them all enough! Patient Experience Team. 2023 Russell Medical. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. This affected the safety and management of patients. Published or call us on 0845 113 0012, Response from The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - We did not speak to people as part of this follow up review. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. They really invested time in me and understanding me. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Russian minister laughed at for Ukraine war claims. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. WebWe offer a 24 hour stroke service at Russells Hall Hospital. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. the service is performing badly and we've taken enforcement action against the provider of the service. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. Inadequate As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. Suspended ratings are being reviewed by us and will be published soon. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 We found that people's complaints and comments were taken seriously and escalated when appropriate. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. 111 service advised me all the information I had given them about my symptoms etc. The hospital trust said concerns related to Mitie's offices. Patient Experience Team. People told us that they were given choices about meals and drinks so that they received things they liked. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. There was insufficient senior medical and specialist oversight and in reach to the department. Almost 12% of people coming to A&E received no treatment, just advice. Our hospital brings together high-tech state-of-the-art technology for improved Our mission is simple: Being the best because, we care. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Mitie is a facilities management company, and Sue Lowe, from the Unite union, said staff employed by the firm worked throughout the hospital on boilers, ventilation and other services. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. - we'll pass your stories to the people in health and social care who can make a difference. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. I then come down with a pneumonia on my chest. The trust have worked with us and have kept us informed of developments and changes. We carried out an out of hours, unannounced, focussed inspection. I wouldnt hesitate to re commended Russells Hall to give birth in. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. The BBC is not responsible for the content of external sites. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. there are some services which we cant rate, while some might be under appeal from the provider. Your lovely comments have been shared with the AEC team who will be delighted to receive them. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. Full blood test, chest X-ray and seen by dr for my results within 3 hours. 18 April 2018. All rights reserved. In AMU, you will also be reviewed by therapy services if necessary. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. or call us on 0845 113 0012, Response from Who has Care Opinion told about this story? Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process.
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