Performing a soft factory reset. Just checking because I have an issue too. If you have encountered the Xbox Live error message Sorry, theres a problem with the credentials that youre using to sign in on your Xbox console, you can try our recommended fixes below in no particular order (but first begin with the initial checklist) to resolve the issue on your gaming system. Youre just adding yourexisting profile to the Xbox console. If youve forgotten it, select I forgot my password, and then follow the instructions to recover your account. Xbox Live Xbox . Sometimes this problem occurs due to some internal errors, and performing these three steps can get rid of that issue. Enter the email address of the child account that you want to re-associate with the parent account. Xbox Live Xbox . As it turns out, the Sorry, this profile cant connect to Xbox live on this console error can also occur due to some kind of file corruption inside your Local360 Storage folder. Press question mark to learn the rest of the keyboard shortcuts. Found 4 hours ago at Microsoft Press. Its just "Sorry, there is a problem with the credentials that you're using to sign in. As soon as it says Im successful in logging in, it begins downloading my profile before saying that my credentials are wrong, or something like that. I'm sorry about the issue, Did you try resetting your Xbox (Microsoft) account password *****? Select Close when done. "Sorry, there's a problem with the credentials that you're using to sign in." Keep in mind that its also possible that a temporary problem with the Xbox Live servers is responsible for your consoles inability to play backward compatible games. Check the Xbox status. On your Xbox One console, press the Xbox button (on your controller) once to open up the guide menu. Select the account that you want to remove, then confirm the removal process. Essentially you just turn reacquiring billing on or off on your Microsoft account for xboxlive or gamepass. xbox 360 sorry there's a problem with the credentials 801540a9. Select Add a family member. Did this resolve the issue? The solution to my problem was to first sign out of your profile (if you arent already). It seems they have run out of ideas on how to fix my account. Go online, update the security information on your account. Select Delete. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. The only problem with this is when I go to more security option s, there is no App passwords tab. Cookie Notice Here are a few potential solutions you can try: Check your Xbox Live status: Sometimes, Xbox Live may experience downtime or maintenance that can affect account sign-in. Category: Microsoft Office. We and our partners use cookies to Store and/or access information on a device. Several affected users have confirmed that they managed to resolve the issue entirely after following the instructions below. hey, so every time I try to download my account on my Xbox360 this shows up and it says "801540A9" when i look that up it says something about gaming on the Xbox one. It could be the issue is bug-related which Microsoft is aware of and currently working on a fix. Report abuse Was this reply helpful? Minecraft launcher cannot verify ultimate account. Tried one time password. ,Is there any way to get a second free name change? He has been a Windows Insider MVP (2020) and currently owns and runs a Computer Clinic. Microsoft Cortana Allows Browser Navigation Without Login Cve 2018 8253 Mcafee Blog 19 Slick Xbox One Tips And Tricks Pcmag If the core services are down, your game ownership will not be validated, so you will not be able to play the backward-compatible game. Solution Re-associate the child account to the parent account: Sign in to your Microsoft account and select the Family tab. You can also try moving your Xbox Live profile by using a USB flash drive. I have also found many other posts on forums with people having the same problem and not being able to get their problems resolved. Solution 2: Clear the system cache To find out how to clear the system cache, see How to clear the cache on Xbox 360. tamil bluray movies 1080p free download mkv, how many african cichlids in a 75 gallon tank. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Select the account that you want to remove. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Press the Xbox button on your controller to open the guide. We Cant Wait To Hear Your Project.Find Out How We Can Help You Make It Come True.Write To Us. Solution 1: Troubleshoot downloaded content To find out how to troubleshoot downloaded content, see Can't play or use previously downloaded content on Xbox 360. edited 1 yr. ago. After doing this you can press the guide button on your controller then attempt to redownload your gamertag. This way worked for me after trying literally everything else, Turning on recurring billing on via the website was the only thing that fixed this for me too, You're the man - this is the only thing that worked. The Solana Podcast Podcast 12 10 21 Deezer. Cant recall the error number. Select Clear System Cache, and select Yes to confirm, then restart your Xbox console. Your Microsoft account doesn't contain information about First Name,Last Name. Have tried everything and still same error. The Xbox Live profile stored on your console is corrupted. Select Remove to confirm. Now that you're console is in offline mode, try . The Microsoft account security information you provided is incorrect or does not match. To something less than 16 characters. After you arrive at the correct Network menu, navigate to Network Settings and access the Go Offline Option. Since I couldnt find the method I used to fix the problem I was having online I thought Id post it here to potentially help others. Following this navigate to Settings>System>Storage then select the hard drive or memory unit and press Y to access device options. Enter the email address of the child account that you want to re-associate with the parent account. Once you get to the Console Info menu, select Reset console from the newly appeared menu. You do not need to enter the product key after the reinstallation of the Office. Its giving this message and when I looked up the solution, I found threads saying that it has something to do with being in a family of accounts or something of the sort, but the problem is that the account isnt connected to a family? Turn your console back on again by pressing the console Xbox button once again. It will open a prompt, where you must enter your Microsoft Account credentials. Xbox 360 sorry theres a problem with the credentials 801540a9 1 760 205-9936. Videos. If youre having credentials issues on your Xbox console, it could be a network issue; either with Xbox Live or with your network connectivity. Press question mark to learn the rest of the keyboard shortcuts. Xbox status Solution 2: Make a change to your avatar Select Child and enter the email address of the child account that you want to re-associate with the parent account. Everything and anything related to the Xbox 360. This problem seems to be restricted to backward-compatible games that are being launched on Xbox One console (they play just fine on Xbox360). Once the process is complete, restart your computer and see if the issue is resolved at the next system startup after you sign in again. 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So I'll enjoy my few games I have for it The old xbox 360 account has a maximum password length of 16 characters. I got a Xbox 360 and it won't let me download my profile, is there a fix for this? He also has experience as a Network and Communications Officer. Anyone who can help me get back online gets reddit gold. On your PC, go to Xbox.com and select Sign in. For more information, please see our Start the operation by ensuring that your console is fully powered on and is not currently in hibernation. Try resetting your password to shorter than that. Have tried everything and still same error. Select Add a family member. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-large-leaderboard-2','ezslot_9',820,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-large-leaderboard-2-0');In severe gaming system cases, like OS corruption, you can reset your Xbox console but make sure to select the Reset and keep my games & appsoption when performing the reset procedure. someone is trying to take control of my account, i paid for my gamertag to change and it said i bought a placeholder for the name and didnt change my name. . sorry there is a problem with the xbox service try again later sorry there's a problem with the xbox service. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-medrectangle-4','ezslot_2',829,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');This error occurs when you change the password of your Microsoft Account, and the Office installation fails to validate your account ownership. Select Child and enter the email address of the child account that you want to re-associate with the parent account. Solution 2: Check that your billing info is up to date Here's how: Go to Profile & system > Settings > Account. You should see a file names "cloud storage cache" and "content cache" delete both of these. At such a moment, you need to sign back in so that the Office installation can validate your account with proper credentials. And disabled 2FA. If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. xbox 360 sorry there's a problem with the credentials 801540a9. I got a Xbox 360 and it won't let me download my profile, is there a fix for this? Sorry there is a problem with the credentials you're using to sign in Xbox 360 Can't download 360 profile on a backward compatible game while using the Xbox series x. Tried password with less than 16 characters. Going Offline on Xbox One. Microsoft account got hacked, support said they couldnt help me and I had to create a new one, how do I get minecraft back on my new one? If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. Solution 1: Troubleshoot downloaded content To find out how to troubleshoot downloaded content, see Can't play or use previously downloaded content on Xbox 360. To now redownload and re-add your profile, do the following:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-banner-1','ezslot_5',819,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-banner-1-0'); Note: You wont be creating a new account when you select this option. 3. Solution 1: Check the Xbox status Check the Xbox status page. I logged in to my Xbox account on my PC, and turned it OFF. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. This will send an invitation to the child account's email address. Select Profiles. If you see any services with alerts expand the service scroll down to Notifications and sign in to receive a message when. Its recommended and always a good idea to contact Xbox Support if having issues on your Xbox console and after you have tried all possible solutions and fixes youre still unable to resolve the issue. Note: We are not affiliated with Microsoft in any official capacity. If you change the password on the Microsoft website though that should do the trick. The credentials problem cannot be solved by simply eliminating passwords and usernames. However, if the investigation didnt point towards any server issues, move directly to the next method below for a different set of instructions that will resolve the issue if its occurring locally. Report abuse Was this reply helpful? How to Solve OneDrive Error "We can't connect to https://d.docs.live.net/", How to Solve Malwarebytes Real-Time Web Protection Won't Turn on Error, How to Solve the 'Control Panel Extension is Incompatible with Driver Version'. try again later there's a problem with the xbox. You should see a file names cloud storage cache and content cache delete both of these. Select Clear System Cache, and select Yes to confirm, then restart your Xbox console. You need a Microsoft Account with recent versions of Office, including Office 365. On your Xbox One console, press the Xbox button (on your controller) once to open up the guide menu. How do I request a call? To do this, go to Settings > System > Storage, then select "Clear local Xbox 360 storage." Try a wired connection: If you are connecting to Xbox Live via a wireless connection, try connecting your console to your router with an ethernet cable to see if it improves your connection. 1809 North Main Street Houston Tx 77009. Passwordless solutions are certainly the future, but they are useless without first validating a user's . No status report submitted in last 7 days. Created by Anand Khanse, MVP. Solution 2: Check that your billing info is up to date If you see any services with alerts, expand the service, scroll down to Notifications, and sign in to receive a message when the service is up and running again. After you manage to get there, go to. Wait until the process is completed since your console will restart automatically at the end of it. Several affected users have confirmed that they managed to fix the issue by accessing the Storage Management section of the classic Xbox 360 interface and deleting the Xbox360 profile. Several users that were also struggling to resolve the Sorry, this profile cant connect to Xbox live on this console error has confirmed that they were finally able to play backward-compatible games after they removed & re-added their Xbox account. The first agent I talked to had me do every troubleshooting method and none of them worked. If you see it, its confirmation that the power-cycling procedure was successful. Sign in to your account in the Office 365 app. Solution 1: Check the Xbox status Check the Xbox status page. If this investigation ends up revealing a server issue that is beyond your control, there isnt much else you can do other than wait for Microsofts engineers to fix the problem. After doing this, restarting the console and configuring it once again, they were able to play the backward-compatible game with no issues. For the sake of keeping your data, the best approach would be to go for a soft reset. This will send an invitation to the child account's email address. Solution 1: Check the Xbox status Check the Xbox status page. You can clear the system cache by pressing the Guide button, then go to Settings > System Settings > Storage/Memory - highlight any storage device, then go back to your controller and press Y. how do i import one outlook (email, contacts, and calendar) to another outlook with the web app. You have now successfully removed the Xbox profile on your gaming device. Website. Press the Xbox button on your controller to open the guide. How to Generate Art from Text Using Simplified AI Art Generator? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Sorry theres a problem with the credentials that youre using to sign in. On your Xbox One controller, press the Xbox button one then select the. The full error message displayed is along the following lines; Xbox LiveSorry, theres a problem with the credentials that youre using to sign in. Next, one you see the guide menu, navigate to Settings > System > Settings > Network. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I'm obviously not banned, becuase the agents told me on their side of things it looks completely able to go online. Check your Xbox Live status: Sometimes, Xbox Live may experience downtime or maintenance that can affect account sign-in. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Select your Gamer profile > Move, then select the plugged in USB drive. Press the Xbox button on your controller to open up the guide menu. If the error in focus reoccurs, you can try the next solution. im gonna leave this post up cause ive seen others with the same problem. News, reviews, previews, rumors, screenshots, videos and more! Be sure to check the Xbox Status page regularly until you see that the problem has been resolved. Heres what to expect after youve updated your security info. I have tried factory resetting. Try a wired connection: If you are connecting to Xbox Live via a wireless connection, try connecting your console to your router with an ethernet cable to see if it improves your connection. It competed with Sony 's PlayStation 3 and Nintendo 's Wii as part of the seventh generation of video game consoles. Xbox 360 is still going strong after it being 17 years old as of now. Category: Microsoft Office. Once your console boots back on, attempt to play the backward-compatible game once again and see if the issue is resolved now. And disabled 2FA. Once you're inside the Settings menu, go to the account tab. I started a new Xbox live account and am trying to log in to play an Xbox 360 game. When you see the error message, press the Xbox button on your controller to bring out the classic Xbox 360 interface. Now, that you have cleared the initial checklist, but the issue in hand isnt resolved yet, you can remove and re-add your Xbox profile on your console, as the issue could be a case of corrupted profile stored on your console. Add custom text here or remove it. This password can be created by going to your Security tab > Click on " More security options " > Go down to " App Passwords" > Then choose " Create a New Password " > Finally, plug it into the password section of your log-in. To do so: Sign in to your Microsoft account and select the Family tab. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. In this case, your only hope of resolving the issue is to reset every firmware & software component that might be triggering this problem. The error message is usually accompanied by different error codes; the solutions in this post still applies. Basically, I recently got back into 360 gaming and was trying to connect my account to xbox live. **Topics related to all versions of the Xbox video game consoles, games, online services, controllers, etc. I have tried factory resetting. Real Estate Software Dubai > blog > xbox 360 sorry there's a problem with the credentials 801540a9. This will send an invitation to the child account's email address. Sorry there is a problem with the credentials you're using to sign in Xbox 360 Can't download 360 profile on a backward compatible game while using the Xbox series x. Jun 12, 2022 . Show More. There was a different one that described what was happening but it didn't help. Everything and anything related to the Xbox 360. When I tried signing in the console started bitching about how "Your Microsoft parent account is invalid" which was odd because i never did/had such a thing, my microsoft account is the main one. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Opening All settings - Xbox. Solution 1: Check the Xbox status Check the Xbox status page. After you see this occurring, release the button and wait until the power is cut off completely. Whenever this problem occurs, it is typically due to two main causes Theres either a scheduled maintenance period or theres some kind of unexpected outage issue (a DDoS attack or an unexpected problem with the servers in your area). To ensure that the process is succesfull, you can also try to disconnect the cable from the power outlet. You can clear the system cache by pressing the Guide button, then go to Settings > System Settings > Storage/Memory - highlight any storage device, then go back to your controller and press Y. Xbox 360 sorry theres a problem with the credentials 801540a9 1 760 205-9936. Solution 1: Check the Xbox status Check the Xbox status page. Also, it could be that the region youve designated in your account doesnt match the region youre in. On your Xbox One controller, press the Xbox button one then select the Settings icon via the newly appeared guide menu. Haven't upgraded and don't have the money to upgrade. This works in most cases, where the issue is originated due to a system corruption. The current Microsoft account allows longer passwords, but these will cause errors when logging back into/setting up a 350 save file on newer consoles. Here's how: Solution 1: Check the Xbox status Check the Xbox status page. I'm trying to download my Xbox live account to my 360 and it's telling me there's a problem with the credentials that I'm using to sign in. News, reviews, previews, rumors, screenshots, videos and more! Note: We are not affiliated with Microsoft in any official capacity "Sorry, there's a problem with the credentials that you're using to sign in."
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