2985 E. Hillcrest Drive What out business owners out there about this Merchant Solutions. They use the guise that they are affiliated with Wells Fargo, but a call to Wells revealed that they never heard of TMS because Wells owns their own merchant company. If so, you may be a victim of United Merchant Asset Recovery debt collection harassment. 53 of these reviews are positive, while the remaining 5 reviews are negative. This means that your business will be making a lot more profit for each transaction. He is very knowledgeable and provided excellent support. Debt collection abuses cause harms that financially vulnerable consumers can ill afford. Since these banks know and trust the quality of our services, they will be able to trust you too. At this point, I am looking for a new processor . Square is a top choice for POS for any type of business. Its a TOTAL SCAM! You may be charged fees for using this account. Opens accounts with terms not agreed to. They Are Not truthful about their service. PaymentCloud can help almost any business get approved for payment processing. Lots of hidden fees that other companies dont charge! The majority of Americans use loans, credit cards, lines of credit to pay for their lifestyles. They charged me $300 for what they called setup charges. Thats why weve broken down the basic features of the best merchant accounts for collection agencies and debt collectors. I should have closed my bank account the minute we closed our business so I could have avoided all of this. They even familiarize you with techniques and systems that keep customers satisfied and less likely to initiate chargebacks. Debt collection businesses should partner with a merchant A business that accepts credit cards for goods or services. Now they have charged me with a PCA compliance processing fee of $149, payable annually. Under federal law, a debt collector must send you a written validation notice within five days after they first contact you. They will not return my phone calls now. PayKings, although a high-risk specialist, ironically exacerbates issues with reliable streams of revenue that are common to the debt collection industry. There is also $395 restocking fee, and $550 reprogram fee when you have to return their pin pad. Screw this place I wish their was a way we could put them out of business. This complaint total is somewhat high for a company as small as TMS, and it therefore merits a D grade in our opinion. My contract ends in January 2015 and I am looking forward to it. We are not being charged an ADDITIONAL $159.90 (received bill in the mail) with no explanation of what the fee (s) is for. Getting paid to re-write this page? The rule clarifies how debt collectors can communicate with you, including what information they're required to provide you. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. Certain payment gateways services support ACH payments and may be included as part of a payment processors list of basic services. Toll free: (888) 544-9711. Instead, it appears merchants must contact the company directly to learn more about the exact terms of this promotion. Copyright 2023 Merchant Maverick. Such a provider will have a better understanding of the challenges facing your industry, and they may even advise on how to solve such issues. That doesnt count the canclelation fee that coming up from them. I have tried to use card reader several times without success. Numerous times I informed her that we already had an account with a different company, and we were not ready to transition but would be happy to look at the numbers. Host Merchant Services is an ideal payment processor for new agencies operating in the debt collection industry. Weve resolved overdue accounts for clients without damaging customer relationships. they hurt me by taking un authorized money out of my account Square is a top choice for POS for any type of business. eMerchantBroker is a registered ISO/MSP of BMO Harris Bank, NA, Schaumburg, Illinois. I had to close the account, due to poor sales results. Learn more about dealing with debt collection at ftc.gov/debt. Product & company names, logos, and trademarks referred to on this site belong to their respective owners. This means that you will be out of business. We ordered their smartphone credit card processor and found that their application was incompatible with our phone we couldnt use it so decided to return product and cancel service. Merchants are advised to thoroughly review their merchant agreements with The Merchant Solutions and to renegotiate their contracts if hidden fees are suspected. They are thieves because they stole money from my account and wont make it right with me. Ready to integrate payment processing solutions into your new business? With out so much as a single warning they withdrew ridiculously large amounts money from my amount, and were angered when I asked why. 844-868-8436, 877-664-9642, 877-599-2008, 407-544-3632, 814-351-0205, 888-667-0533, 844-378-7772, 386-478-4129, 850-391-2427. If you would like to interview Phillip for your story or podcast, please reach out here. And because I signed the document, the company is telling me, that I am liable for the contract. All they want is your money. The company never disclosed high fees , fees for not taking a test, and excessive closing fees. I have proof of all deductions after I cancelled. The company has a higher-than-expected number of complaints for its apparently small size, and the contract terms that we have seen reported for this company arent especially competitive, especially when compared to the best overall credit card processors. High-risk specialist for U.S.-based collection agencies. Some collectors harass and threaten consumers, demand larger payments than the law allows, refuse to verify disputed debts, and disclose debts to consumers' employers, co-workers, family members, and friends. I work damn hard to run my business and I will be damned if they are going to steal money from me. Excellent provider for collection agencies with a strong eCommerce presence. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided as is, and without warranties. Our experienced attorneys can help you come up with a strategy to deal with your debt while keeping your business running. Due to the unique processes we have in place, we can offer affordable rates for our services. Soar partners with Chargeback.com to offer anti-chargeback features such as chargeback alert emails, services for fighting illegitimate chargebacks, and the iSpyFraud filter to detect fraud and suspicious transactions. Should have know. Collection agencies need a stable merchant account to let their customers pay off past-due debts with a credit card or e-check. When I wanted to cancel they wouldnt send me the cancellation form for weeks. From The Editor AFNI Collections Agency Mailing Address: PO Box 3097Bloomington, IL 61702-3427 Phone: 866-352-0479 PFD: Yes https://www.afnicollections.com/ Alacrity Collections Corp. 1-800-355-2221 PFD: Unknown Aldous & Associates (1) 385-388-8005 PFD: Unknown All Debt Solutions, Inc. (774) 804-3328 PFD: Unknown Debt collectors that are trained properly cannot act in a false or misleading manner in an effort to get you to pay. Amazing! There is PayPal and Square, why would me, a small tiny business ever agree to such a thing I wouldnt. He has nearly two decades of experience in card payment services, both as a former merchant services sales representative and as a professional journalist covering the payments industry. If that happens, then it will be the merchant account provider on the line. Now illness has caused me to lose my merchant tax ID. Its important to be able to connect with a real person on the phone. However, you need to hire a merchant debt collector account provider who offers merchant collection solutions that meet your companys needs. These are charged beyond any percent fees. Due to the risky nature of your business the typical bank wont deal with you. You will be far too high of a risk to work with. Their payment processing services also include address verification services, cardholder verification value, POS systems, card terminals, EBT, Fleet Card acceptance, gift cards, and e-commerce solutions. So, its no surprise that banks often deny them merchant accounts. Disclaimer: Merchant Maverick aims to provide accurate and up-to-date information to assist you in your research. I set up a payment arrangement . Youll get your merchant account for your collection agency in as little as 24 48 hours. My company is no longer doing business and I have not used the machine in 6 months. Thousand Oaks, CA 91362. See Which Processors Offer No Monthly Fees And No Contracts. They also debited my account for $395.00 for a cancellation fee even though I cancelled my account 4 months after my contract was over!!! These people called me for weeks and sent me all kinds of sales materials when my business started. Every review above has happened to me too exactly like the above. My request to talk to a supervisor and to review the contract I had supposely sign went unanswered. Our 24/7 customer support team is always on call to answer your questions and attend to your needs. Fax: (818) 707-7070. This post will help: How to Get Out of a Merchant Account Contract. These gateways may also support online portals through which users must enter before they can submit their payments online. An official website of the United States government. They charge you all kinds of fees which your not told about. eMerchantBrokers strictly long-term contracts and expensive early termination penalties can significantly hinder the ability of a new collection agency to flourish, and the payment processors reputation for misleading sales gimmicks doesnt help matters much. close down your account. Learn how to resolve this complaint. This is very dishonest company with deceptive business practices. These merchant account providers offer high-risk businesses like collection agencies a square deal when it comes to payment processing. I attempted to cancel my contract and they are trying to hit me with over $1000 in last min charges. Seeking to take them to court for their theft. The path toward getting your collection agency off the ground is rife with hurdles that take the form of legal obligations, a complicated and sometimes bleak industry reputation, and the constant risk of interruption to your businesss revenue. Provider of affordable payment processing hardware that can streamline various debt collection operations. JUST SAY NO. Annual PCI Fee $99.00 1008 Mattlind Way. Seriously they will destroy your business. STAY AWAY. Our integrations connect you with the best tools for your business. What Debt Collectors & Collection Agencies Need To Know About Payment Processing, 6 Tips For Getting Your Collection Agency Merchant Services Approved. A full point-of-sale (POS) system in one sleek package. All Rights Reserved. This company was nothing but deceitful from the beginning. John in Customer Service was wonderful today with assisting me with the set up for my new Walker Bluetooth. Additionally, merchants who sign up with TMS report finding themselves also committed to long-term equipment leases with early termination fees ranging from $350-$400. Credit cards are, relative to ACH/EFT payments, more prone to chargebacks. They never have any answers and are only looking for ways to disconnect you. $695 for early termination,$1500 programming fee, I have never hear of any company charging a programming fee. If you are a small business owner avoid these crooks like the plague. I finally called and asked to cancel they told me I was in a 3yr contract, I was never told this or else I wouldnt signed up for this torture. eMerchant Authority can help with this. 100$ fee come out of no where every month, and when i called them they said that 100$ fee only apprea once a year. Due to the unique processes that eMerchant Authority has in place, the risk of a chargeback is low. Before sharing sensitive information, make sure youre on a federal government site. As a debt collecting agency, opening a debt collection merchant account is the best thing you can do to improve your business cash flow and offer more payment options to your customers. The payment processors tiered pricing plan increases processing rates for non-qualified and mid-qualified transactions as well, which can be particularly constricting for very new collection agencies. If you stop using it, they still charge you a lot of fees. But unlike other financial transactions, you don't have time to spend phoning and e-mailing. A recent negative review mentions poor sales techniques: Merchants that are worried about undesirable fees being added to their contracts should review which contract terms to avoid. For me customer support is key and Austin is definitely an asset to this company. Payment plans, too, are transparent and predictable enough for even very small debt collection businesses to quickly parse through and understand. This company hires predatory sales people, arent up front about fees and raped my bank account. Once the application process starts, we will find the best merchant account for you. CFG Merchant Solutions, LLC. Merchant Solutions retail credit card processing solutions allow merchants to offer flexible methods of payments at the point-of-sale, including major credit cards, debit cards and checks. eMerchant Authority is a registered ISO of Woodforest National Bank, Houston, TX Member FDIC. When you choose us, youre not just getting back your assets. The company is headquartered at 22801 Ventura Boulevard Suite 300, Woodland Hills, California 91364. YOU WILL BE SORRY! Its range of POS systems and card readers provide solutions for both card-present and card-not-present payment processing, which creates flexibility for various collection agency types. Keep your money you work for and dont use them. Problems logging in? Strongly suggest that anyone does there homework and compare companies for this service. eMerchant Authority specializes in merchant accounts for high-risk businesses; this includes debt collection agencies. When people stop paying, unpaid debts are sent to collection agencies These agencies go after debtors to recover the money for banks and creditors. Get clarity before you switch. *Rates quoted as the % above normal card interchange costs, dues, fees, and assessments. We also encourage merchants to check out our list of the providers of the, This does not compare favorably to our list of, What Others Are Saying About The Merchant Solutions, Send me an email notification when someone replies to my comment. Credit cards are prone to chargebacks and tend to be more expensive to process on a per-transaction basis than automated clearing house (ACH)/electronic fund transfer (EFT) payments. Thanks ANAIS. Although users may request an interchange-plus pricing plan, PayKings non-transparent pricing and early termination fees can actually work against up-and-coming collection agencies that may not have a consistent stream of revenue. Different benefits and drawbacks that come with high-risk merchant account providers make it particularly tricky for new agencies to find a merchant account thats the right match for them. In addition to its support for merchants who may be on the TMF or MATCH List, Durango also works to prevent chargebacks in the future with multiple reputable anti-fraud services. BEWARE OF THESE DOGS! per month so-called PCI-DSS Validation Fee , a $19 per month so-called Data Breach Security Program fee, plus kilobyte fees: fixed network CP Fee etc I immediately packed up their credit card machine and shipped it back to them with a written demand to close my account immediately. Consider whether your agency is a relatively low- or high-volume operation, whether you function as an eCommerce or brick-and-mortar business, your chargeback history, and the pricing plans you prefer before you decide on a collection agency merchant account. VERY RUDE AND UNPROFESSIONAL.THEY ARE TRYING TO BLIND SIDE THEIR CUSTOMERS AND ROB THEM OF THEIR MONEY. This is an attempt to collect a debt and any . They are beyond shady and dont care at all about customer service!!! Wehave not found any outstanding class-action lawsuits or FTC complaints filed against The Merchant Solutions. I was skeptical and decided not to switch to merchant solutions. Numerous calls went straight to voicemail without any return calls. Here Are The Processors Who Don't Hide Fees. Only. Better look for alternatives. the rep I spoke to became Irrate and told me he didnt appreciate me accusing him of charging bogus fees and he told me he was going to hang up on me. I will NEVER consider using them again. Bitty advance immediately escalated my debts to Recovery Solutions Group and they have been harassing me ever since. And particularly so for debt collectors due to the consumer demographic of debtors. In addition to those 2 complaints, the company has received 58 informal reviews. Both were resolved to the dissatisfaction of the merchant or received no final response. This was not in our contract, but I couldnt get the money back without suing them. Our services are secure and reliable. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. When banks determine a businesss risk status, they consider that businesss complete history of chargebacks. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); BE AWARE!! Sequoia is located in the Agoura Gateway at: Agoura Hills, CA 91301. HORRIBLE ! They dont deserve a BBB rating they suck!!!! Horrible company. BE AWARE!!! The .gov means its official. They are crooks. I have been in contact with them for months now, and they still cannot give me a justifiable answer. Here are other additional benefits that you receive when you apply for an internet merchant account with eMerchant Authority. If anyone has a better option please let me know. The debt collection industry is a high-risk one, which means that business owners who want to start a collection agency may face a few hurdles when looking for a merchant account thats right for them. The following is a sample list of complaints filed against United Merchant . Remember; if you do not take the time to find a merchant account designed for high-risk businesses like yours, your company could lose its ability to process transactions overnight. After being a member of The Merchant Solutions for over 10 years I discovered (by simple reviewing the statements) the December invoice had the following charges. Get Started With Durango Merchant Services. Has representatives that open fradulent accounts. Nasty contract . Your business cannot opt for a standard merchant account here. Host Merchant Services caters well to collection agencies with various business models due to its specialized accounts with customized pricing for large- and small-ticket agencies as well as nonprofits. Additional rates and fees, including a technical support fee may apply. The Merchant Solutions then hit me with a new $99 a year for a so-called PCI Compliance Program charge, a $35. Ex. Not much, but still more than disclosed. Our proven investigation tools help us create fast and effective debt recovery services. You can get your approval in as little as 24 hours. They are awful and very dishonest do not use them. Suite 209 Tayne Law Group is a New York-based debt resolution law firm that helps small business owners resolve debts of all sizes. With EMB, you can enjoy chargeback management tools, payment gateways, and fraud filters. Abdulali Mithani is the CEO and chairman of The Merchant Solutions, though LinkedIn also lists a Zahra Mithani as CEO and a Taufia Mithani as CEO and chairman. Avoid this outfit as they will make your life miserable. These people are the biggest crooks Ive ever encountered. After youve signed up, you than learn there are more charges and feel which they will auto-deduct from your merchant account without notification. Its like they try to rip you off once last time b4 they let you go. DONT BELIEVE IN ANYTHING THEY SAY ALL LIES AND FRAUD!!! Its website can be hard to use as well. Banks consider collection agencies as high-risk for several reasons, the first of which being the sometimes-negative public perception of the debt collection industry. I foolishly fell for the lies that were fed to me by one of The Merchant Solutions(TMS)sales representative. This means that your company can process debit and credit card transactions, and it will do this for an affordable price. Merchant Card Advisors specializes in providing comprehensive merchant account services for high-risk businesses, including businesses in the debt collecting sector. Read more below to learn why we chose these options. Fraud protection should be high on the list of priorities for a debt collector of any size and type, and Durango is well-placed to handle instances of fraud that are common to the collections industry. Ive called them over 15 times, and each time they blow me off, or offer me a partial refund if I delete the negative (yet accurate) Yelp and Rip Off Report reviews I left them. Understand how the CFPB's Debt Collection Rule can help you. The sales rep is manipulative and they never disclosed a 400$ cancellation fee or an annual fee. It is worth noting that being a high-risk company does not mean that your application for a merchant account will always be rejected. 20+ Proven Bank Relationships Medium/High-Risk Accounts Fast Merchant Account Approval E-Commerce & Retail Options B2B Vendors Supported, Multiple E-Commerce GatewaysChargeback PreventionACH, E-Check, Credit CardsB2B Level 2/3 Data Discounts3D Secure Frictionless CheckoutMobile PaymentsEMV Readers, Gateway Recurring BillingVaultE-Commerce Cart PluginsPOS/TerminalsInternational Merchant AccountsDedicated Account Managers. Do not believe anything they say about their service. I will make sure this is my last time using this company. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. Trouble Getting Approved? Let us know how well the content on this page solved your problem today. We can also provide the tools that you need to generate financial reports for any money passing through your merchant account. So not only was I billed WITHOUT my consent, but then they refused to refund more than half. Phillip created this website and has written over 1,000 articles regarding all things payments. This is according to the 2016 American Household Credit Card Debt Study by Nerd Wallet. Even though some providers may appear to be a good fit for you at first, the best payment processors can satisfy your current business needs and grow with your future growth plans. I got this straight but for the next several months they continued to charge me after 30 min of me wasting my time on the phone they refunded me, the next month charged me again. Same situation. I was never given a written contract had computer generated signature. The Merchant Solutions processes most major payment types. If you can get one who has worked with businesses in the debt collection industry, the better. I was never told about a restocking fee and some other charge until I got ready to cancel. The companys rating is also impacted by its higher-than-average complaint total with the BBB. If you are looking for a merchant account for your debt collection company, or you have any questions about the services that we provide, then please reach out to us today. Call us now on 877-700-5790 for further assistance. not explained. However, these channels appear to fall short of the support levels offered by top-rated payment processors for customer service.
Google Hiring Committee Approval,
Cats Jaw Clicking When Yawning,
Where Do Nfl Players Stay During Away Games,
Deadliest Catch Crew Member Dies,
Black Dermatologists Raleigh, Nc,
Articles M
