Turn your microwave off from the wall or turn it off from your fuse box. If the error codes C-AO, C-A1, and C-A2 are displayed in the control panel, it indicates a functional error has occurred in your microwave oven. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. To access the control pad, you will need to first unplug your Samsung microwave, and remove the cabinet. SelectAllSettings, and then select General & Privacy. Menu. Disconnect the grill from the microwave by removing the clips which are holding it in place. You can tell if the control pad is faulty by checking to see if it responds when you press the buttons on it - if the control pad still . If you see an error code flashing on your Samsung range or microwave, dont panic. If the error code still displays, there are some easy steps you can try before calling a technician. In case the temperature rises over the limit temperature during the operation of each mode. Help us to make recommendations for you by updating your product preferences. One of the most popular microwave ovens in this range is Samsung SMH1816S. Unplug the power cord of the microwave and contact the Samsung service center. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Using a Samsung microwave, you must know common error codes and ways to clear those. Check fan motor when thermal cutout is defective. Slide the old damper left to remove it from the microwave oven. Contacting a trained Appliance Repair Technician is another option if the if the issue is to difficult to resolve with the information provided. Once located, the first thing to do is check the connection with a multimeter to determine if there is continuity. http://www.Samsung.com/us/support/service/location. To fix this issue, you must replace the gas sensor. Step 5: Take out the four screws which hold the top panel of the microwave in place. Microwaves are a significant part of kitchen activities. Find out more here. Please click the submit button below to share your feedback with us. After 10 minutes, plug in the microwave to the electric outlet. So, if you have this problem, leave the machine unplugged or the door open until the repair is completed. First though, it's possible that if you power cycle the microwave, you may clear the error. The main function of a microwave is to heat things up, if the microwave is failing to do so, examine the high voltage diode, the door switch, and the magnetron. The ribbon cable is accumulated with dirt and debris. Open Settings, and then select General. If you are not a qualified or experienced technician, you should not attempt any of the repairs listed below that involve working on the internal components of the microwave. Want to find a quick way to repair your microwave oven? You can restore all TV settings (excluding the network settings) to their factory defaults. Whether your product is in or out of warranty, our authorized service centers are ready to help. They contain internal high voltage components that can hold a lethal electrical charge even after its unplugged. I know how annoying it would feel if a microwave stuck in the middle, displaying an error while you are waiting to taste your favorite dish. In order to regain normal functionality of the Microwave the problem causing the error code will need to be resolved. These sparks are caused when microwaves react to gold paint on dishes, twist ties and other metallic materials, like aluminum foil. Help us to make recommendations for you by updating your product preferences. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Today we will discuss the SE error code that can appear on Samsung microwaves. When buttons on the control pad stop working, the SE code will be shown. Reattach the control board and reconnect all the wires referring to the photo you took. Remove the screws that secure the control board to the control panel. Wiring issue between the keypad and the control PCB. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Re: Samsung Microwave C-DO Fault. But if the fan strength isn't strong enough to hold up a napkin, you may feel like it's not working. We use functional cookies so the basic functions of the website work properly, such as adding a product to your shopping cart. Mo display and no operation at all. If it shows no continuity, you must replace the touchpad. Reattach the washer into its place. When at fault, the microwave control display will communicate it through the error code. If you find it damaged, you must replace it. The plastic layer will contact the conductive surface when a user touches a particular button. Try to recall each connection or take a picture of them with your phone camera. Due to the microwave having a digital keypad, it sometimes may freeze. To fix this, replace the touchpad of the microwave. 1.Open or loose lead wire harness. Thank you for your participation. So, to reset the Samsung microwave, you need to unplug it from the electrical outlet and wait for a minute or two for the microwave to reset. This is a faulty equipment issue and does not have anything to do with the use by the customer. Remove the microwave cabinet this involves removing a few screws from the back of the microwave, and then it should come off (consult your manual if necessary). Had these appliances for 2 years. However, given that they are expensive to replace, you might be better off just purchasing a new microwave. If there is no communication between the main and sub MICOM. 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. In the long run, a conductive material will deteriorate, and it cannot pass the signals to the touchpad, resulting in the touchpad that doesnt respond. * For Samsung Supplies information go to: * For S.T.A.R. Theres no doubt that microwaves one of the greatest conveniences to own in your kitchen. If your microwave turns on by itself after you close the door you may need to clean the door, check the latch, or ensure that the door is closed all the way. Twist the humidity sensor clips to disconnect the sensor completely from the microwave oven. This guide contains a reference list of microwave error codes and their meanings. Place the top cover of the microwave oven and secure it with the screws. Press OK. Step 3: Turn the oven around to gain access to the back of the oven. Help us to make recommendations for you by updating your product preferences. Cant figure how to take the door panel apart to reach the actual inside to clean re-seat the cable. For more information that may help diagnosis the error code visit the Appliance Repair Technical Support page of this website. Call for service when all else fails. Most information codes on a range can be cleared with a reset. Troubleshooting for the sparking microwave. If you get an error code service is pretty much needed. The popcorn button keeps coming up c-10 what does that mean - Learn about Samsung - 2.1 Cu. Clean the keys and check if there water on the surface around the key. You can move on to the repair process after resetting your Samsung microwave. Allow the microwave to dry if it is probable that moisture in the microwave's electronics is causing the mistake. Unplug the power cord of the microwave and contact the Samsung service center. Now, reconnect it and turn it on. They take money from brands to skew results. The term "arcing" refers to sparks inside the microwave oven. How To Reset? Place the cabinet into its place and secure it. The control panel on your range or wall oven will lock if it is running certain functions, such as Self Clean, Twin Cooking, or Temperature Probe. Putting it back together. To resolve the SE error code, follow these steps. Begin by unplugging the microwave from the electric outlet. Factory reset Sometimes it's good to have a fresh start. After regular, prolonged use the conductive coatings eventually disintegrate and are unable to make a good contact. The information contained in this website is provided for informational purposes only. When the input signals are received by the control board from the touchpad or membrane switch, it uses the commands to turn on output relays that control specific microwave components. This prevents the proper signals from reaching the control board. Please checkthe table below and try the suggestions. If resetting the microwave didnt solve the problem, the next step is to check the control pad. I can definitely understand the frustration of not being able to use all the great features on this model. How To Replace Igniter In Kenmore Oven? Thanks so much for sharing your experience with this microwave. ApplianceServiceInfo.com does not guarantee the information to be correct or give a proper diagnosis of any appliance. Schedule Service (866) 254-8474. Clean the control board with compressed air and a dry cloth. Remember, however, that this work should be performed with the greatest care and safety. Using your microwave oven Using the fit choice button Menu / Item No. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Factory authorized and service most major brands. Slide the grill up and to the left to completely remove. Hi there! What can you do if the control panel of your Samsung microwave does not respond; ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Turn the demo mode on or off (ME21K7010DS) ME21K7010DS - Over the Range Microwave with PowerGrill, 2.1 cu.ft - Cook vegetables (ME21K7010DS) Check out the chart below for tips and guidelines. Waveguide Cover. Check Ass'y PCB when LVT is defective. It's an electric microwave oven that is manufactured and marketed by the Samsung Group. IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Another thing to check is, to remove the ribbon cable from the control board and clean copper connections with an eraser and alcohol propylene. Here Is Why. / Amount Instructions Place 0.5 cups brown rice + 1 cup Press the Fit Choice button. Follow the steps below to replace the gas sensor: Power on the microwave and check if the C-10, C-11, and C-12 error codes have disappeared. And if you think moisture may have gotten in the microwave, that could be causing errors Easy sign-in, Samsung Pay, notifications, and more! Check out the chart below for tips and guidelines. When buttons on the control pad stop working, the SE code will be shown. No heat. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. It may have a different design and information code depending on the model. Fast, easy checkout with Shop Samsung App. The C-10 error is a code that may sometimes appear while running self diagnosis on an oven. 07-20-2022 If resetting the microwave didn't solve the problem, the next step is to check the control pad. If so, what was your issue and what did you have to do to repair it? Some basic troubleshooting can usually fix the problem! A simple fix to this issue is to unplug the microwave oven and let it cool for a couple of hours by keeping the doors open. Error codes are mixed numbers and letters displayed in the control panel to indicate specific faults and failings. Email as a contact option was discontinued as of April 3rd, 2019. Does a Samsung microwave have a reset button? After only a couple of years of use (of course just after warranty expires), I can't run the microwave under any of the preselect options (popcorn, defrost, reheat). If you find that the control board is defective, you will need to disconnect the power to the microwave, remove the cabinet and control assembly, and install a new part. 2) Sit in a chair. This code appears when the microwave fails to sense the damper to open or close for 1 minute. Before it will work again, you need to fix the underlying cause of the error code. It is printed on the equipment tally. In this article, I have discussed the 5 common error codes and simple ways to fix the faults. C-DO code. Its time to move forward with the serious repair. One such advanced feature of the Samsung microwave is communicating the faults through specific error codes. Service Information For Appliance Repair Professionals. Samsung microwaves are advanced technological inventions with several unique features to make cooking easy. It is showing error se8 . All rights reserved. Thanks so much for sharing your experience with this microwave. 0:00 Intro0:27 Try a power cycle first1:16 Demo mode affects panel behavior1:40 dE or dC errors are related to the oven divider1:59 For door errors, ensure the door is closed completely2:10 Bad line errors are related to the power cable2:20 C-24 errors occur when the oven vent is blocked2:35 Power cycle your microwave too!2:45 Also check the power cable \u0026 circuit breaker3:06 Microwaves have Demo mode too!3:12 For persistent issues, check your timer \u0026 door3:19 Call for service if issues persist3:25 Recap4:17 Outro Very poor quality. I am John, and I made this website with a team of Home Experts who wanted to share their knowledge and expertise in their field to solve all the problems that you may face in your daily life. I can definitely understand the frustration of not being able to use all the great features on this model. This part can be tested with a multimeter to determine if there is continuity. Follow the steps below to replace the damper: Or else seek help from a professional to fix the error codes. (Dust, water). There is common practice among people to open and close the microwaves door to stop the sound and clear the error, but thats not going to work if the issue is severe. Reattach the back panel and secure it with the mounting screws. Access the back side of the microwave and disconnect the cabinet from the device. Remove the rear panel by unscrewing the screws holding the panel in place. Often, a simple po. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.
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