If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. If you are contacted in this way, it is going to be a scam. Croydon residents are reminded to be aware of council tax rebate scams. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. You can change your cookie settings at any time. Message us Use our form to send us a message about our services. This includes those who receive Council Tax support. London Borough of Culture 2023. Council Tax team. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. By Kwame Boakye. You can also choose to wait until September to receive the rebate in this way. We also use cookies set by other sites to help us deliver content from their services. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. We have received an email to say that our application for the 150 Energy Rebate has been granted. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. You can get information on their website. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. United Kingdom, NEW Help improve this site by The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. Are IT illiterate And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. How to register for my online account You can register at www.croydon.gov.uk/myaccount . The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Anyone any ideas please? The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . Follow BBC London on Facebook, Twitter and Instagram. Which seems at odds with reality. The council will never call you and ask you to give them your bank details over the phone or by text. More information can be found on Croydon Councils website here. 6. A Penalty Charge Number must be entered. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. Where to find. Show If you are emailing us with your change of date then include your name, account number and preferred date. The council can take action to. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Because nobody cares. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. Return to a calculation/claim you have saved. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. Email: croyctax@croydon.gov.uk. Show If agreed the new scheme would start from April 2022. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. Do not close this page if you would like to continue. Due to this, we will respond to your enquiry within 4 weeks. Are unable to get over those pesky Rachmanistic behaviours Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. We are committed to making our website accessible to all visitors. The majority of payments have now been completed a small number of account holders will be contacted directly for further verification checks. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Council Tax team, Croydon Council And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. In the event of an emergency, the 020 8604 7124 hotline remains available. 9 Some other shitty excuse The 10,000 signature threshold for . You will need your council tax account reference number for the bill you want to pay, if you know it. NEW Help improve this site by For example, choose the 1st, 5th, 15th or 25th of the month for payment. 0.1 England and Wales. If youre paying bills via direct debit youre not that poor. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. | We provide a large number of services for local people, businesses . News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Further details will be. and how to view your payment schedules online. Visit the government's website for more information about support for energy bills and the cost of living. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. But as Inside Croydon has reported, there are still many . You misappropriated the funds for something else by accident Of course it does not. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Please take part in our quick survey (it wont take you 10min, like the councils form!) Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! 1. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. 2. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. The BBC is not responsible for the content of external sites. Hundreds of people descended on . Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. We are committed to making our website accessible to all visitors. Visit the government's website for more information about support for energy bills and the cost of living. What's the least amount of exercise we can get away with? If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. The BBC is not responsible for the content of external sites. Service temporarily unavailable. Posted on February 20, 2023 by insidecroydon. If you wish to simply change the date of your Direct Debit, contact us. Dont include personal or financial information like your National Insurance number or credit card details. So there cant be a shortage of money. For queries . The council press office has failed to issue any press release to Inside Croydon on this important matter. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Have a useless executive team 4. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. giving feedback Russian minister laughed at for Ukraine war claims. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Contact us Get in touch with us online, by phone or in person. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. We are committed to making our website accessible to all visitors. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Call us. 3. Contact us. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Proud to be Croydon - diverse and ambitious. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. NEW Help improve this site by Check your bank statement: has the council paid you your 150 Council Tax rebate yet? All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. 10 All the above. Plans to increase council tax in Croydon by 15% have been approved by the government. Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Croydon Council Tax team. 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