For these reasons and others, the tickets and/or parking rights available for a given event can and do change rapidly. Privacy Policy. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. Took about 5-6 weeks and lots of following up but did get all my money back. We appreciate your patience during this unprecedented time. ), "Thank you for contacting AXS.Unfortunately, we will not be able to issue a refund on your ticket insurance.The insurance company, XCover, are completely separate to AXS, so it's them you'll need to contact with any queries about your policy.". Therefore, we ask for: A completed medical confirmation form. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Almost fell for the scam myself until I saw this. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. The partial refund was completed early August 2020. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. PROPER CONDUCT. So I decided to treat myself and girlfriend to VIP tickets. can reveal. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. You are viewing the PayPal Community Archives. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. found at the bottom of this page. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. We notice that your web browser is out-of-date. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. The ticket is valid only for the event, date, time, and seat location issued. Listings are not considered retracted until they have been processed and a system confirmation has been issued. The form needs to be signed and stamped by your GP and this may be chargeable to you. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You have chosen AXS Mobile ID as your method of delivery for your tickets. If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Please provide details in the box below and attach supporting documentation as appropriate. Any ticket issued via the Service is a revocable license. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. You should receive a confirmation after concluding your transaction. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. ', Beware of this fake Disney+ phishing email. Events may be postponed or canceled for a variety of reasons. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. For tickets to events located in the United States, the Service is operated by AXS Group LLC. By clicking a link you are consenting to this. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). Has anyone experienced anything similar? Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? So please be as cautious as possible when going through AXS. We have made changes to our Privacy Policy. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Contact Us But with Event Ticket Protector, they won't need to worry. How do I file a claim and get a refund if I have ticket insurance? Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Please complete the online refund application form ensuring that you have uploaded all of the relevant documentation in support of your refund application, before submitting. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Kia was extremely helpful, efficient and patient with all my questions. Problem is I cant attend the event anymore :( so I cant get a refund. Besk vr hjlpsida fr mer hjlp och support. If you bought tickets online or over the phone, you won't need to do a thing. Let us know what you were doing when this page came up, plus your IP and request ID Please note: The account holder is liable for bank charges levied by the receiving bank. Refunds for Primary Ticket purchases are not available for suspended, postponed or rescheduled events, unless offered by the Client, or ifrequired by law (however, refunds are not typically available for Resale Ticket purchases if events are suspended, postponed or rescheduled, even if offered to the original purchaser). Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. This content may be old or outdated. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. Event date, time, talent, participants and rosters are subject to change without notice. Please note that we are currently unable to process postal documents. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. and now it says "refund pending".
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