Local sales taxes are applied where required. prior to debark. Extension cords (without surge protectors) are allowed on board when used with proper caution. Times and locations can be found listed in Navigator and the When & Where program. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. The U.S. dollar is the only currency accepted on board Holland America Line ships. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. These will be used first and are not refundable. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Holland America Line does not discriminate against persons on the basis of disability. Vaccination requirements change frequently. (Remember that checked baggage might not be accessible at all times.) progressive jackpots to a parade of poker games is there for your enjoyment. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. And I have been successful with just putting gambling money on room account and then cashing out at casino. They say can't use for casino, but neve From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. Good explanation! Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. of getting by a scooter left in a hallway. OBC is merely a reduction in the amount that you have spent during the cruise. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. You will need to provide health certificate documentation for the animal in your ports of call. The charges are subject to change without notice. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. Guests will be asked to discard open beverages in plastic containers prior to boarding. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. No exceptions will be made. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. Offer applies to 1st/2nd guests in a stateroom only. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Means no new earrings for my DW. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Please see the following important information about your luggage tags. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. All professional services are available from 8:00am until 10:00pm. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. The Wireless Maritime Service system is available for use when the ship is in international waters. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Bring your travel and health insurance information and have it handy at all times. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Please fill out the form and return it to the Guest Services as soon as possible. Guests are urged to complete the Online Check-in process before leaving home. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. The rate is US$16.00 per minute and billing begins at the time specified. Crew Appreciation: Receive prepaid stateroom gratuities on board. I'm not sure why this "issue" crops up every other week, and people go berserk. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. I was told by my PVP that this amount was "suggestive" and that I could put down say a 200 deposit by cash, then if my account exceed or was getting close..to this amount to just go and put down more funds, a bit of a pain. Your seating assignment will be noted on your guest card upon boarding. No additional deposits will be due until final payment. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. ), after handling money and pens, and after using the restroom. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. I don't have to hope that they credit it to the right place. Enjoy the timless elegance of ocean travel. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. You may find more information on our tours and shore excursion programs on hollandamerica.com. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. environment is the right thing to do and essential to the success of our business. Cash deposits can be made on the last day of the cruise. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. My experience has been the same as Krazy Kruizers. The card can only be settled for the amount of the pre-paid Gift Card. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. You must be able to care for yourself. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. The minimum age to participate in Club HAL is three years. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Registration is free and there is no obligation to bid. I appreciate the info above, being relatively new to HAL. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. The 3rd person gratuities will be deducted each day for that day. WebFind the best value cruise sailings to South America in January 2024. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. Together we can make a tremendous difference! During our regular business hours, please call: 1-800-426-0327. The choices are endless. disembarking the ship, and for making purchases on board. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Even through two hurricanes. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Travelers checks may be cashed at the front office to make your deposit. For more details please go to the U.S. Department of States Visa Waiver Program page. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. I will have travellers checks to cover my account. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. I know because I checked. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. the vessel leaves. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Unused TA credits were credited back to our credit card at the end of the cruise. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Yes, you are correct. Reservations and dining times will be available to pre-reserve. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). The password will need to be disclosed to the youth staff upon pick up of the child. No. popular and unique itineraries. Hopefully this will clear up the issue. (Required for kids and tweens ages 3 12). OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. It is not that unusual to be given incorrect information by HAL customer service reps. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Dial 1-800-993-5483 (US). To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. We are equally passionate about protecting and preserving the pristine destinations that we visit. Every cruise ship I'm been on has a cash machine and I've never seen it down. Hi! I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Motion sickness medications are available for purchase onboard. CC Help Jenn (only hypothetical of course she will get new earrings). If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Safety begins with the design of our ships. By Cigarettes may also be subject to a tax imposed by state and local authorities. of disembarkation. Then sail away for your romantic honeymoon! For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. You do not need to include any suffixes on your airline ticket. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. Appointments are strongly suggested, particularly for Dressy Nights. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. My experience has been the same as Krazy Kruizers. Dining venues vary by ship. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. So far we have never seen any missing OBCs. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Additionally, you can call the ship directly from the shore. 1. Started June 21, 2021, By Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Not everything you buy is going to be on board. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. The line will be adding $100 in onboard spending And the run around I got when I asked about it, makes me regret picking Holland America. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. It is obviously ava Any additional information concerning currency restrictions, please contact the customs agency in their country. In our case, we always take the refund in cash to avoid losses due to currency conversion. Visit hollandamerica.com for more information. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. Make your wedding dreams a reality. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. You may also receive arrival documentation from Immigration when arriving at the airport. Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Is this essentially correct or am I missing something? If we do not have your information by this deadline, you will be unable to sail. Depending on the handset and the carrier the user may be required to select Roam on the handset. bars, the shops, spa, shore excursions. If I dont spent the OBC, do I get it back at the end of the trip? Onboard Credit can be applied to Shore Excursions, Beverages, Items from The For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. For 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). Plastic water bottles are not allowed. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. I have $550 onboard credit from different sources for a 14 day cruise. Have It All Early Booking Bonus | Holland America Line. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. Would the front desk be able to tell us do you know? Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Please do not place your baggage over the emergency floor lighting. make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. With Carnival, they held $70X4 adults and $70X2 kids. Please attach a tag to each piece of luggage you will be checking on the cruise. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. A customary fee will be charged for services and medications dispensed. We welcome you to consult with your Image Creators for all your photographic needs. We don't drink enough to make the drink package pay. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. A 3% service fee will be added to your onboard account for all cash advances. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. WebMake travel your tradition during Holland America's 150th year of cruising! There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program.
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