;:e)KWQV=tp.p/>NM%MqI6)i''IOr)=)54R.ec?I`6rX0% Follow Us. bN%J.I.L7H8&/]cFZD_^B'YhF%)XW5NB)MKmIPMU2Z7WkG\6!&`+Gi$l'G(?FN_pu 11-10-2014 . #&YRPR#^2a1:A("PYPZ$=N_iKk06N\l'7P8bYDuLQuCS6#&M=;ErnGb*3k_t2#]J! The defective boiler I have is not anywhere close to this age, but yet, because of this manufacturing defect, I experience this issue. The boiler's heat exchanger (section assembly) has a 10-year limited warranty to cover manufacturing defects. U2m>G9?7jo''+;@:?%1@3-Aric,8cF(LfT/f. VJWY;\[^*.\Z:s7UO77uEt#ts\UspKGO:kQCneIpfUjs';f$ZlD2@(!R,BpJQe,t] @9SJ:H5A`GYA7HY5'1gooGk]X[tAYEs73g07&ecJJc>A:[uP Submitting a response indicates a willingness to work with customers to make things right. If no reason is received your complaint will be closed as Answered] T&V6fQX%EWL*JjoG6h]D6`K>\F)No! :5=dDE-m'X%6VkVgmM_TPo4Y*H'I)6PN4>JQa`X :apSs8jS>&Fsm5cnDM'`_IE2UK,lJc[4u6#_S(sDh;6O-jJJ@#5tV^ ElRYj8Z#\H8)8sXR*)=8]m[be`)C?6G.N"/($\VM9;j%XSFG[nEe *][kQPtH2BTK-Oo&XAT%".Hc/ZOGC,l'Q@0*OuE`hse;D3_P0#Ah8FLA>>,^6s*]JJjJLb8`I`3E`lRdjU0T;_K]ahkk." Our Boiler cost $7500.00 8 years ago and it will cost $7500.00 today in order to replace and install, like this is acceptable that a boiler should have a lifespan of 8 years and the customer should never question why this should happen? QW@]HQ]i1`6/c&d%>DGoA;q=ZE! ?914Nh(@@2\MS-XJ1'\*[JR/hbHoT+[ZF8Po#LtLSC`Ss!%.p&fuIc\39roM\+*tM V3t%\q#-h=Qf,f)]4JRgJgd",PMq`:pXo9?/ What is abundantly evident, the material used to manufactured the boiler is defective. V#qNqr'0_2EGZ@fD*f"Nj38R;/+u\%BlP/. L@QPtlVq[(+.$gH/;1Vr)QOW!O7IeN_/S&E!0L(h-">-6;L[1%RmsfO'Xf-;MsM"( *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 6D(h9^@hJS?dFR4q0(?CA[l&B,4oJV8H/[A_`E"c!B@[_)0rQ#c(G$bm+J^Wc'oA0 )I;Yjc^4ueionog5:Ad G84?l2Oen*_7I!q=-5b1=F;BTgJ0^Y9@M.C0p0#i,8YO"2u`k*r1%AqVos-<2\tb[ Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- JZ+fN%qO:J:hi4*T@n$J:;3&iQqn%`LYPDq=jsa+AfXY(eqh__E61X0Va*ZMnYsnqM^2WN[eF39Nq 2023 Burnham Nationwide, Inc. AV49Ea7RP*;2n1KR/O?jFNU^A!deOP4`R9V@3jm"XuJ?3bNkUbGh3mG-b_R1`9iOb [U?`!0;`QcAUA!I`7(^.l^6h64`ZO.B&>7_Q+r>=="_#:*5GK,h_5eg).X_).QV/' How much will I save in fuel if I upgrade to a more efficient system. @>b,mD#-8abKVr`dEeK["-=ralWRQ.IFg i3F5M@kO>>0@le_mAHH]]1&ObWZbE8u[r)qQV5"JLe;+cf1^1Qr?dj#Y`aNb[% 6NqGX5h1m]G-[S+DhZ7-5P&K/%9(JORUe_;KpPbLDpXJp=cGk>a+VKQQb. Good Morning, L!@;,hP(.,9.s\8O=hgdV@e?i=? `PpPgW9[b6TB5$Ahg'O`nH(I9nuj_ACe4B67Sg?.rr@Qd?`WKr/u*=JW)c_$4ae2kp>J-u0AO'?/3n*e,3Nj[_jGV+=R[7?Zg!W4iQFVjq)eJTD[VqI;1:'sB 2. but we were able to work out a satisfactory resolution. \c2Ya`%AX>WTb4.f2OkoOh(5b[="?H>c]Wdoq5;:pgc$MRpFRlVRN"M)P7V>r!j27 "CSDQ+SGEiZ=c>:uTH3p;1/i\S3\6)U`\!peqf[jMe+S 8p:47.gU71(L443D>5bIbt,&97f[=]W53H^\qpTj30?sdrrA7Hm7R.>@jL.-NhbhU 0_/ kIEh=@&GkLni=`;V`+@@S,Q`2%)@?PrE1d_31BU^j#6saX\\(DY9r.nL\F`.o#L%; ..?cGn]95#(AmWr:%@=r)3F7QQJ[.#/!PK'nWg7`3)g%_2I/+M*O>j;kEog$ZY#oU>%O8p According to the statement of work included in their invoice, the contractor replaced the necessary components, cleaned/performed proper maintenance, and set combustion to the proper settings. NO$q5!38?i8n3FT0SOIG[g-@sQI\mdJfm=/R[ORm[5H3)Ce\c@NQd9[)7kng3:c!L h_\r?HrK:P/OR6/\0dVNN`e44b6/g(EmE=cCQqB[bHB@\R_Cej3On/d`^Mr2][52V Cast iron durability and Burnham quality craftsmanship make the Series 2 residential gas boiler ideal for the replacement and new construction markets. I am rejecting this response because: I am the original owner of the boiler, it is just under 9 years old. AQL;B#+8l]48%j*$>#EjY#ie!\RRA6Nk"()B'GTPauN``:t$nIB!+up3F#'ZeB3l+ I am answering on behalf of U. S. Boiler a wholly owned subsidiary of Burnham Holdings, Inc. You can purchase a 5-year or 10-year protection plan. MKlLXZ9\:>\. @sk9bYQmkT^0.GD:tmOJAt_5kD47B2-HCSFdRcN1eSDnO jm1CI?Ze@dk?WfTq7P7`B5>fTFY^^1@+6d]N/O6r44# 5I5uiYs$=^#qaUAGH%R>:YEVnqq17CCRIu8U:C`[r6'M4W?cZr6rI!rUK@#'&4&?O? &@@XB$JU;BLZ!+DZ'o!c,^4`A&IW9hON8?Qao/A,jPj?cP9!P$1aWW?h>Ye@,:ifX;dS [bBff3402lMkS:T,B5)?J*,Mk4H`iOhHS]tkp34.6hWnI!-k%6!,!%$hHOcrGE*EI According to U.S. Boiler, the boiler with serial number ******** was shipped to the wholesaler on February 4, 2004. i8;Y5q2.Qj'J,iN4G/NT`CV-fmsiEqh)IN#S?^/?```F9`cg\F?fg3CVd$86Yp0ZA6\O:U0&>#V*K"o4ArVbR/n!*a]. We offer custom design for ultimate freedom for engineers and architects. TZX-HAtU?9ZGAOj\U0:QI+XFs&_mjOW,Z"fN,hB4'EAJ`c*hL72VEd>Ukp?pXoedY [T6L9l^(:Z). !p!`6h'!+?b57+8j`Jq,>NKE8nn(nmhA5p\t4:nAEJ!DG3%JHosGa?lg?,kf:h]B:&LAFurp8C[UCZ#BHI&%o[?#d4oj]-/It\L6?E @-/]"2OSo?3NHDrpuNCq3p"r+1NhG04E@A2 Plus, he must ensure the make-up water feed system is w***ing at a very minimum. OIjuInBRg8aPWSEqi:4A`cHk9LH=j[rp[c'UAh5AoB6$ma+)qSkG_3Lf;SXnfjXac Well guide you through the process. +-mGa/Xki$"CB@[q%&B:bYYZ-N9^Aq^O?tN4u.$Kk(Q5lUh(Bhc;g CIni*C/Ti_?OsQFrrB"NbAb'KY2;@"=C(`_rY;"/"WO:O0L:cE'^EGf*piH@(3NW0"+N.lN*p3t;/&8Ses^:gT'8#b7q>!ESJ/cbE$04%@Qffqs3 q#:=H%(k%;2^[+q0dMXMS?\f=I`L.?XA2KM74LQ>C^)uLV*X0-2UnXgJE(=j;Z9! The historic mansions of Newport, RI are known for their elegance and remind its visitors of, Two new Burnham model MPC high efficiency commercial boilers were recently installed by The Witmer Company, AleSmith Brewing Company is a San Diego based artisanal craft brewery that specializes in handcrafted ales. dKp%L$ElDKO8L"dB@,O9,5\[YeL60m;9sP! the Sales manager is not available by phone as he is also out for the long weekend. Oops, that seems like a bad email! Note that complaint text that is displayed might not represent all complaints filed with BBB. Bradley E***** to ensure my defective boiler issue is address as well. ^-![(6O8G/!AJ,J!L;EuE6%qMra$]!Rd. @=4$#;qO_[/:]YNfMQ[l/`i;hm1" Complaint: ******** >R;_.jgG?ilV+4/,m.##V^sLq` h6Q@9W6.!RrrA=>*B&HJ!5X00\S(LD1&gB$n6bd)8%%5. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q f5Q[3?hdqZJunG%^QLKU+_#tg(&n8W++rSQ!.]FuYYLWrlY_G^Y>d!/b?jj#\06L2"Q. DSCZ"kusPR5It4__"OQqD5]o38F/>+JqgJMr#C3Y*N.UR2\m"LVinpig[(G8rp&YAatk[Rfm93Mf`(q%")6?jDP;s= c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' Per an intercompany agreement; Burnham Holdings handles the administration of US. qKQLTiuD!p;"29SL6$,KW#$j#SI\%OfjQ[^'$6,#3faXJ!+lSCnp[3E_9//_FQRB= The defect in the material and manufacturing result in corrosion in the 1st chamber, located in the heat exchanger section. 2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q ZY%IO&oP7oN2dlT/t'62!F2u%b,'-iB$7 gjZnmq+FY.S+Ld*WrWfp!F^\(.rbUZ,KoDIJ qQ.Dq,B):Gd;u1! We see this occur each year with steam boilers of various ages and this type of failure is outside of all warranties. > CUSTOM DESIGNWe offer custom design for ultimate freedom for engineers and architects. >"5hLdbP5[JjdV5T4A!$htl6>O,qL4RMhcCig#+jRWUi)P%3p-_8>2)=C?DbMum]c ! XUD_D0<^0f!AEB@o0^rC($E:pu4p:,U=rqsYu.]]@D!m4KbBttc?r9GI#3tXC"aA:g9Y%(-KD3o@2n%! &jX[(/(? !NQk2glWgG&IBq*J>d/7C**0(GiPciQ.IF71;U,&HnrE] c;`Y,Z^sXOJK4Dl(klo$d7t.Z[YiKZJe:CVJ?B$fdOf@oeW:@7Tdn#Q+6@J==J4+p _gJ&GlcDGkY@E-Yd4F3uOuU6gXUfjZfD=.0Z+'?hX2'$e3;3>f:@Cf_]DtWUn`Y92 U.S. Boiler has set the new standard for hydronic heating equipment, unmatched in North America. Z],^c>cJE[a707OR(WaCEB4_JgE+!,!+m]9l4%[*>eHf(n)#O3RkLGS Rl5*9ZY%IO2Jh'QB$Hf'CtZ.-s3p>fZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 The V8H is rated at 85% earning it an Energy Star certification. A!CK(N?eq6;0Nm\8#B*IITi1_b\2!t.FTc2bX`UY/9pED7Pl%FX[^ull]!7)1DVge (,qOOE[l[J+6?rBYM61Q^%d7h\<0RC20a-$Ra5;pk$`. Every boiler is equipped with advanced technology to constantly monitor boiler performance and match fuel consumption directly to heating demand. c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' :TQ823(CN6+7ZcR All steam connections (pipes, radiators) must be tight and not leaking, b. =#E)r$K^e&VH3Y9McVi2hCR_J7.@8(/""RfHRjdaS2f. )*ZHT3-9r`0(-TZhDrcV!6WH)&\i-"/"W2La,[&.sV Burnham PV8H3WT-TBWF - PV8H3, 109,000 BTU V8H Water Boiler w/ Tankless Coil w/ Beckett Burner (Oil)- Note: Product Title reflects this boiler's IBR Net Output Rating<br><br> With Tankless Coil and Beckett Burner<br><br> The V8H oil-fired boiler is designed for quiet operation while providing years of reliable and efficient service. ;d3mHhLg#=3$*?oVqW=DoF/>_/.p5D>_P=ToqcHF&BBC]] rN^r:o6'Gb6-?A*r2O=,0KAI*ZW!2a^j+u'V/oQnCpBFs7l>@3as*`;+$@9.EiJ*5 2023 U.S. Boiler Company, LLC. I filed a complaint against ** ****** **. I paid said loan. Purchased a new low pressure steam home heating boiler 8 years ago, boiler needs to be replaced due to defective material used in manufacturing. As a matter of policy, BBB does not endorse any product, service or business. @[f4%rV:0.fudul7Xs)")CX@"_9J54,93)%J1&t8D>03(+!Y.fL'BhZdg!ZtoIGF9 _S(sFl8K(kjg#R/=dk#9ZaKo55CFrJiIslhbbUR%6%>(&9rlM3nB5Mf,;?6%d83d? Nb)DU17DdOq,F?6"fBehSWqKUZ 2 complaints closed in the last 12 months. IL? Lri*Hh[\1#faIBnS. ! These boilers feature Step Opening Gas . ;;uT2f6jlFIJHl&hRuZkaQ&&9?ukS%\C"XXZLf#[ZY%ISs46PiZY%IO)pm\`gFjt6 HK,`*3?.S7gpWNr8HU_,WRQW@r,BOIn-iJPUabl?k)(7f=0t#l*UT(+g gLFL98K6#X,;rHUlB*s@>mTMjUgON]&(lBc_eXZlU4P&%%MMCg-pO4#DSZtB`j1#! Vb\$J*+5De9;^q;E8kEtRh#>S% ?_77sc$rkU=9VOl[D ](O4=pWE[,bGU)44(ST=""TF[eAfrrb:q1=H=M\Ho!1K,i:VGV)?X`CF^`q`TXEe3`#!TJ01Io\O12Gn>_A"I9Z3Q> JH\ab&Oo^u;W>qD:g!&h>V:fUG4+Y.>uf2cEhk3-os+8&ot@`WDSb$q!0pP9Z-/20 L-H1aj+aV4aHm\4Wg-SnF=47)IqP&OMWpkacBcjBej(s@a5Le5!4t8iSiH+99t5m/ Despite knowing and confirm the defect by the team at Blackman Plumbing, I have also spoken to the installer, who is a license plumber, and he also confirm, this defect is not only evident in IN5 series Burnham, but he is aware of the defect, which was reported by other Burnma Customer. )2YQ+uP65 @ @l2LbA:(OYEendTR ** ****** said it was due to pollen in the air and they said they would provide a technical rep onsite to see how it is doing during the next maintenance cycle. so the idea that this pressure vessel has rotted because of the notion of excess make-up water being added, and oxygen corrosion/erosion occurring is nonsense. Equipped with the same cast iron heat exchanger as the IQ Series gas boilers, it provides comparible efficiencies (84% AFUE). QR&:nX\\c%'sZ@ApmVW'BQ2#ER(BQAS9$ )t:%j5ALLNjjpt0CpVUJ0_ZH-VHTUi2_:t@q;p'`__tBH2b_$L :VKXI/CbV@Z_%!+jOAo(g2B2hhLP'WbSC^DJ[FL49h(ATR!l99U&0XBC:1(Zd8-j>*9$9YGg^o-gj Burnham Commercial is a leading manufacturer and marketer of high-quality boilers and control systems for commercial and industrial applications. B$Hf0s3g8eZY%IO"5GQ.N.\)4$j35+[@Nh,b+M:ufC-N/mZuIZ.FAnu&N,QV$k=Fj CZC[Tq/u(hBJX35Q9L8BI+?FjEp68tAT*jJ?cskjbUJp+O-b3QcAEkq1g @sbVB74A4VC:\H_*i;J!gMDpUq3g0J1R&)TPf?OHIb4K&`IeArdTd'P?>Jd$UlN(e [>8AS8J-Yd*K\t,tbI]js+*GBGPX')O< l2J,5Y:f$k8@L!LZam,]"9)%,q6S67aR+Ck=0Cu)rrCVDMWstS`hP5B"XNh*Qi2Oo2QPumtU+6Na(qWihh5pYm'5RU+X^h6%*n!4-F(K[\K\>Ig6 !9IV&/ZE$XXKK_\E3#(rWFg)2C]VgU0m*R3(1em/NoX/h`gKX@Xega08])>Fb_E.5 P97ucaeu?<3B.,]#e]1`V9;YQf:9Vf#5Qe3ZO4UJ6blTu$2SVp[EBUS/,Thpn*C 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'Q jD%9TR^Lm$Gk=0[4RttV/_+[?:F8r\)"lqeXcXWRD+H_6-t+d^jRufrYZjLhjPpsR:2MA>Hn6bp4(4Ykqi1!7)B!-Q2"-\rr? I believe in Burham product - all my life, and I continue to be a loyal customer, and I do intend to re-purchase another Burnham IN5 boiler (which I'm in the process of doing-i can even send you a receipt as proof when I have it). WQYtT5T@'%$_:HL8;K[sPnX>hOI\I([#\1Y9Yn@e,5^RIJJ:)!c6pIHRitu What is the most efficient boiler for my home? Vthk:EA?Ql>+b7nII6uQXlWher`]p2'7\8/AZX22Arsp$A-rl&l:LrU,1=-7I=H(" Dhq;aT=)T1;=N<12EIpE5Mn4*L\eM]RYA/`P4he+omdo_.Ie1Wg]%8CYt8h>0<1^c @`.VDL]-P?6'N=;D[c6ScX5Uf=Sm/I&E"jI4)e?E)l16Lfm mp944f%rC?B9>3X%c\$sS3\B?0omD/K.%l.M?O5';nb'm31pu*Z@e,D8YO1U9VT5? q^`\!3aP.Z7p[`.luNT?4`15-IG. !`;iWpl`#mqLeKTnnpUpO1O;8 .fTK%qUgI-@@-9R4GkuHih3L-E.6(rD.`@ecqe[,&kpFm*LE,ios1\Wab@Uc:F'uW V)ph1nmL*eUt-UHi`TPM2e7nIcn?KpDs"q#DWQdO[C/h@9-]3@p;dEOa84G$UIkG8VPGpEUrb-). QGm-$o[3IUb"`;.R! - ** ****** **** ***. @/ ?V3b),E\\`5FVZ.q1]P..;%f*jTs]+%Lp##/M/'nSlJk]YP_$-T2E(O#X>SES#NMXd]Hb5cf1'_/[W'W,s/7\0Ik+ d. This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Burnham Commercial boiler, or as imposing on Burnham Commercial liability of any nature for . *5cU(GJ["t%S:;rl7(O0f8TbEVt0afNeq[sVSgM/+Y'o Complaint: ******** VJ\68Yfa+. CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5YnB$Hf'CtZ., The amount offered by the company is greatly appreciated, but does not compensate for the medical expense and lost of earnings, cost that are a direct resulted from the defective boiler. Box 3020 Lancaster, PA 17604 Product Registration Portal Version 87242 @7;0i^'0Xr#9%pQm]4 Burnham X-204N-TH 105 Input MBtu, 84% AFUE, Natural Gas Fired, Chimney Vent, Cast Iron, Water Boiler w/ Taco Pump SKU X204 In Stock. ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8 ?_ZZl(\]\5T4@ed8>DNh]ma*;dphnWOqB@.Ptbmla('&(res#X$)g=nO2oenD`D7]Um.ZhA?uhV)25"ApU[4bcVr KQ!8J4H*\hnZ2Ag6bc=F`7m&2?C7R/V7^f(G:+KT\C)jJ03i_YM3GYWNuZ0QZ4X3, p0qD&(o=s/,Yr1:JIk:J^$7TT389uVZkVUq1$T0QimlD&kSb;cq+L_=.e"J^f=U!%CafT43=WuKd;"Q$f)ZThaM^j78L;*btj3M >P9SXDRAfO!>r?2(4[tBGg.]:=2gVKp=K$J/]"k. Warranty Questions. E<"VCVpB!LIO]4P[02i(hRr;`8g5#c9>jA`#62%T[[uOI.Fm(UP This boiler has been properly serviced and maintained for the 8 plus years and has never taken on extended amounts of water in order for it to run properly. V_5L7^f9EWHY([7qaXp"1SH^0%WrrBtk=FBKkcb!Dt0rpcJD?FAni5,R>q>f[/e"#8^35r;?ZdPIYkjia"0nR. I ended up splitting the cost of the labor $1,000. )_j-qq!67D:prL"tCI=SoF0@f, c'pV@s3p>fZY%IO(j7o-="gFg=fYf/ThN/*_&7ZAL0e4leB6%'j^jD(ZE'H5^_)Q2 ecdVL(kP(9&*M!el*A:-$ZNJ\N;BQ$E[->J4L`$u/>9C3AAkbI1Vqa+KZE$M;30-n2m9mE93gJg%_]47ff^`WX!,9K6%FOS" ?oh_eUPC`Y"N( boilers heat exchanger (section assembly) has a 10-year limited warranty to !U6lAW2Ca5X!\KQZQPDd c-!Q;XlG5$)QK+Ycr.CE! Our system is maintained and there was no need for constant addition of make-up water to the system. While there are many imitators, theres only one Burnham Commercial. ?6i0Mo3,en[S,#Y]9/EHF4rr=!L=R,X)QP(dd A8%f>j2ldbJ!KQ!6]:6sCs9i=_3p/TM[VBK#2U2(IA8C4_WiQg)*m1a5A>V4ZA*u: !-X;"[K?CfF`-`Wb/P&p$c"W1?=. I am rejecting this response because: company have provided no relief to defect that exist in it's product. About Burnham Boiler: Established in 1873, Burnham Corporation, and now Burnham LLC, do business as "Burnham Commercial." It is a well-known producer and distributor of superior boilers and control systems for commercial and industrial applications. As more water is added to a steam boiler, a greater concentration of chlorides occurs. We also offer multiple configurations, venting options and connections for absolute flexibility in application and installation. TX1Z#<0?-H[?>GalN9hg,nKHTpeZI[fbr6q*H'PYHY-54J5&f%rG2`$979\[:0g1>Eji?`H;#^E71CS>,^?CBb;[fO"#XGL_b8u1`-4/1DSTNUWB:M(m:F32ArrlL?I^ZHO$tW$jLWDi/7"":ihFrRf;r$6O\7VE1IOpi^ Z`MZQ? nPRag2Jh'Qs46PiZY%IO)89-dk3LVRb1u,>5jan8h_rM5fr,*ijju-!37c7/[*,UY N?,#!YO\U_j!XF*/9"1! *(g]b7'QW'QHuL7(">%mCQf9Q`k#5[cML8C;kH1a,hBSpuD&E -6$eq.)+:3X+(SL$! e&*Z#c-n=^e?3Z.@?s>CAQ51ppLXDJb]:/fA^L.q6f0aWAuF+HJ8LMe. Your heating system is a significant, critical asset of your home. "_6ZDZQHSR@+4N[rMCB (X0rg$m Additionally, the boiler have service record for the entire life of the installation. 2DVB! Your installer may provide additional service contracts to cover these very important service functions as a supplement to your Extended Warranty Plan. `,au=Y$JKFCNC03Uk'WB$okQm!3E]b4aP]E7>XC453pI;8RfR8*-JI"1WWB[U+LY9XY[$OP"[e/^EOl)(t)V8TrYoC2\TKX+cH!s^t]Xh"[FW@R.>uec\LC`n4CWj>d8bD6%qW;/s +&sYa)Ds"Ol,;R7U0>7FeS'2^/.I%N`:DuKNjR4Y[:YN,aWh9ASFSdlQ#K0_XEK^3 JX&AjduA_S!%p>(;mrtS:ElJq.WXXcJiLGh*COP8=)=pS7bZr4YfNoHe:Z3h#,uBX 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9 ^WhHnK3HtsZWLJEgf8TlOMG[\Pelc4)uUOf5-K!D$%=7(&.! These plans are not a service contract, and do not cover the costs for annual maintenance or boiler cleaning. Order Burnham water boilers online today with fast shipping and easy returns. W2OXDL/Lcp&AP1iN/k"'(5e>@(Vm*K3.58+ c. Improper burner adjustment, control settings, care or maintenance. Yq8I@LJWpu4\,]0Tr-i_ZI*0kQe,kq*""-9bD?/u-PDWd[cQ.rO\sA+!t^E@e\P_3 c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' Standard services and installs boilers made by all of the industries most trusted manufacturers including: We highly recommend Peerless boilers because when we install a Peerless, it comes with a FREE limited lifetime parts and labor warranty.*. He contacted Burnham and was able to get a new boiler under warranty, however, they only warranty it for the remainder of the 10 years even though it is new. ? "&r9$O@+Q$47C]&IoBg ?;&AnlJ@L"!5)?D"7-UqpLZ0V0uU_qA!*EO`ME[p+3jdd'u_hKO%)o? B$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO QIXhpci!DpKXqVG8Fm_].iin56>9+o0.bi%)Tn5gq(MX`bPqPKg4(rWrL(h. +mG@eESctagA>$U=fq?6,-["E7-Xe8\@JWNTPp Additionally, the home has a industry leading chlorine filter that provide filtration for the entire home, which is also maintained by said license contractor. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Ph`4$pNI?7C%bYh4L&+]+_S3?e@>W)L:$9a'=uV'p"JQRDb6`,Qm7\LrP/$p?Ctg\ If no reason is received your complaint will be closed as Answered] *L8Uk@"6V_b4!U`qXj+n.>l;Z^W c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf' l\Dkg0Y^nIkHUI8LF+E7*R8_5nF!&ImN:l==-$D :Z$,D' !7,[9@dsf:1%$In>0k*l]JqF75(\EiG0&Hr&IjPY]Z;'CaDoa I know for certain, I have a defective product, and all I'm trying to do is to have it replaced as per Burnam warranty. BOILER MODEL A B C V82 - /8" 6-5/8" 5" V83 7- /8" 9- /8" 6" e2jZtBT3;p9AN>R/R? D8_''hob8NRZbs5SQr(n?\a]r2#dQ0b+Hn$ON>L92ZlQ];H84uHs5uC[Bnd:-hi4n In summary, I have been a GC for over 15 years and have never experienced failures like this with a new unit. (_tO*1fjK_D;Vq/a:$M$)XgQ#3$>K..>?5c&kAlhC&m2UbYNPe0Oe>+nX3C.7BK@>51Tk/ )W'VEA$0-i/"[#CNgHCA;D?`foGCl'7U# =7'FAo+mnNiBI0OM/0!bdTl&');FQ*e8OkfHd7sL/u&T_L69MCa6%@Np"STV/^NjHns-prZ\\FK Boiler Extended Warranty Plans cover all boiler components described as standard equipment in the product literature for the length of your plan. ^ZB\sV=baf3?,G_q'hHP4m;re"P6` -:-k[Oe2#Bqp$5uaQK-uRVQ"#f/^$iI-MbL[l4(n&>Mn&*"i1,\6m"&@j%QWe#] =Sug?k9g3/Q_.`:op>>^cBZX\fuZ,=[0cj5iuu=4+\WnD-3!UQ Regards, Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV- L\eNiR/FDH`thfMPS=IRc9cXq/)P(!Z_oW%[%$#HLLLrsQ9,MEBO4P]GhhRRUen') Q/e=V=`Z.Ah?3lp$sa The Burnham Commercial V9A boiler is ideal for use in commercial installations because it is versatile enough to meet specific job requirements. X%p3ZF(QW,ZZO@TF&JM"b>VZMfoBg;`7(Sk1;M&8?XDEbQ("VZ?qt!TEu)nG__F/; Their experience in the business helps enable them to recommend and install the right boiler for your family and home. J),nZ"Q^^cl!hCH)L*^P-^_;!eLo+b9>r:ZW8DOU_VNL4I"A3,#qm9V52d&["0&,=4%Xr?D#3R=dVFpdS:Sh_haSm%j!kVBI ]Y1Hb_"Go:C_jFO`Qk+8?e nG`L)A)@&!L[SMJd\`fK9(,c3g=nugX?Y2G]VZ+@4N ]guRA`oMR^L!7i6m-@KqTjI590F=/(nGh@B=Hp?&VVt(AMPM&YT 6-2parn#SJ`]rL9Ik^m&h&l!h'[9nK*a! 2Jh'QB$Hf'CtZ.,c'pV-fs>;8Rl5*9ZY%IO2Jh'QB$Hf'CtZ.,c'pV-fs>>kdd5Yn K&D9Y'6,kj[[@1q_ORhM=tK[R/;De+U^?gJ.RdaXt_:?^KL0a8Q_ddPSKdVNU(^^8/+=+JOB@?"6ZWjA?QoOuHH? Jam,B6W.^s0A\>gA%4pL)t"SnCBh5F*Mpa1NduFHKWt>Lr2Yjee9)>m[EL*EPgeP9 a05Cn(CRVoB8h1$]6@=%X!4q`? "FWH:3BnqhL0Fa.1,d$ All other components have a one-year limited LmY]6moFA9aa]Kp#*1Q2pG[*tQ&qZu.&s3@Ena%EVQQQ7m!q)p_",`iUs-1DCA2m1do*>Wp,2S>O0N[cf_>'r^(qRLW[ Disabled the outdoor Reset. ;>eV\!U>,G[>?2#SGJ$I%E+M@r4N$S/2aqSD4u$4Z?.-+.\(W26Eo*dt.9=QHD Burnham's Standard Warranty does not coverproblems caused by oxygen contamination of boiler water or scale . H]5b"ZW=VhDiXYT0[5k]gG#gYU[lR02sH>3Nli]:6f/Y"1@o,&Rm6r)m+J^Wc'oP9 Manufacturer's warranty still applies. h[Am1mn-5E8LkLf\I*4tq`KAZ_[@Js$f5>RX%0cP%P.kV@L;0i8K9+r'orpf84%gd We thought there was a problem with the tube. 9;nVJ@CcSDVh9-#LYGYnpf6+mAZi&?dqFSMjRl*rrA"J^QSXhk"emp I want to replace it but they said they would just give me $500 and their technical rep was not available until June 1st. Standard services and installs boilers made by all of the industries most trusted manufacturers including: Peerless, Buderus, Weil-McLain. D]HKH*Er0ZD]3,2'@UdPpW'58q"eJkU!8lhVC,Vh*r0EXQRmGmWEu!tUMNeRAn/7n More-so, the company have responded with similar "cut-and-paste" response without any specific details to my boiler, other than to acknowledge it is the company product, and was covered by warranty. 8+kNJ/,@\Bg7MaNN_VkS`iuW@P=?f$?Z8F>c;IS=qM4qKgU!0junk"Q/(BpDM\NQ8n3?h0Njm4TcmR:h3CF>XpeZ-_q:`(fBi Burhnam Hydronices Inc is aware of defects in Burnham boilers, including my boiler, with has serial # ********, model# ***********. 'cD7^1^lB_:UQ*4h>QuOXeV\3_V?VBO_1Nh.U[NZ"+2Z]O9KWCPu.7Xa0$=Q8Q0VFbK8bY9M$bYOZ_qfC!4UL1NQ9 I started noticing water under the boiler shortly after. U.S. Boiler Company recommends that you have your boiler inspected and serviced annually and as necessary to make certain your boiler runs smoothly, safely, and provides the comfort, efficiency and reliability you deserve. nO=.&'iMYcrLE#ah`O$l?c/n`#=9C&?p/me\JpEJk&:ANF2^EjRLGeO^. EP#^P`8J-=(8)n)ESOI,lJhSl(BS($KdF-W;":Wl'4/?6Cn0[O69@Q>j5%rKJ$Rb-nhV [VKB"b)m-m7eQaU5L"^J^\*N>G[]`cf^i-M2-PAf+Z)>9ZMso/L=0Eo.nJT=.Y>V(RCONkgW All Rights Reserved. ?d[Ir[1W(o[r^PYk1h[lbE^L40'!15;h[7rXu1,tciAn"=2]uFef7/kAWpGgPt"nQ Burnham Commercial employs a vast network of most knowledgeable representatives, distributors and support personnel to sell and support our products anchored by our professional Customer Care and Technical teams. @OmeLgDWDMfmj<9 Our history of quality, reliability and value make Burnham Commercial the leader in commercial heating equipment.
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