When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. COVID Safety: We are vaccinated, so felt safe traveling. Taxes and fees that are shown are estimates only. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. We booked an excellence club 2 story room both times, excellence club is the adult only building. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. Come together, come alone, regardless you will have an amazing time. As you approach the doors they will automatically open. We estimate they took away about 25% of the pool chairs and restaurant seats. and an insulated thermos to keep drinks cold. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. Many people bring their own insulated drinks with built in straws. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. However, the food is below average. If you want to grab yourself a deal there are daily offers that are available. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . When we stayed there was tequila, rum, vodka and a bottle of red wine. Until this trip our phones spent most of the time in the room safe. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. A couple of the restaurants are adult only as well. Entertainment team was excelente! Staff & Service: This is why Excellence is always worth it over other resorts. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. Bottles of spirits are also included in your room. Dreams resorts All your questions answered! We have been to Mexico 3 times and this resort has exceeded our expectations making it our top choice. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. Would recommend to everyone. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. If seafood is your thing then this is the restaurant for you. They were lower than usual, especially the lazy river around the spa. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Prepare by getting your name on the books and grabbing a drink, or two. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. 1 (888) 307-2623. So impressed by everything about it! COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. It has been a pleasure having you with us and we look forward to seeing you back soon. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. 15 minutes from the airport. Ensuring proper protocols are in place. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! Our commitment is to make every guest experience, as exceptional and unique as it can be. The Mile Spa is a solid offering. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. Its between the areas of Playa Del Carmen and Cancun town. Yes, dry cleaning and laundry service are offered to guests. We were there for three glorious weeks January-February 2023. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Cancun is a safe town to visit - locals are friendly and crime . We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. It has been a pleasure having you with us and we look forward to hosting you back soon. We went to the concierge and they printed out results for us, which they already had tied to our room. Please, receive our warmest regards from The Excellence Collection. This is definitely a more remote location compared to the resorts in the Playa Mujeres location, so if youre wanting to get out in the clubs of Cancun or do some shopping then this might not be the right location foryou. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). The entire staff at the resort wore masks the entire time. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. There are a few drawbacks to this beach. The Indian food is actually legitimately good and quite authentic. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. Please, receive our warmest regards from The Excellence Collection. Are any cleaning services offered at Excellence Riviera Cancun? a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Also, the liquor choices are really bad. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Offers; Suites; Deluxe Airport Transfers; Resort Map; . The Hibachi (Spice) - WOW! Alejandro at the bar with the pizza oven is great too. Please, receive our warmest regards from The Excellence Collection. The resort was impeccably clean. We were surprised by the seaweed situation because this was out of the typical season where seaweed is a problem, over the summer. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. We actually never ran out of anything. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. All of the team members go above and beyond for service. Federal 307 Chet-Pto. My Wife and I spent a week for our honeymoon. 2 But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Although it was a little murky in parts. We felt extremely safe in today's COVID climate.Beauty. Amazing resort, unparalleled service, and some tips before you head out. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. You can also put your name in to return later and get a drink or enjoy the live entertainment. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. He got people to join activities they wouldnt have. When we stayed we were in Junior with a rooftop plunge pool. They were waiting with a very comfortable luxury SUV for us outside the airport. So, you were never too far away from a member of staff that could help you out. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi The grounds are gorgeous. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. This is one of the Excellence hotels initial resorts. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. It is a very positive change when you see how much trash ends up in the ocean. The customer service was unmatched. Excellence Club benefits: The staff is friendly and fast. This Asian eatery serves up a huge range of your favorite Asian staples such as sushi, ramen, tempura, udon, and Pad Thai. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. A. There are several restaurants and none disappoint. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Please, receive our warmest regards from The Excellence Collection. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: We never leave reviews, because all the other great reviews are true about this place. Everyday the backhoe and workers show up and shovel copious amounts of seaweed only to reappear within minutes. Other than requiring masks the Cancun airport was operating like it always has. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. We were very keen to do this, but could never get a spot on the tour. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" There are only four bikes available to guests, so you need to show up super early to get a spot. Again, this service differentiated the Excellence and made the experience incredible. At Excellence resorts, there is a wide range of rooms on offer. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. The Mahi Mahi Skewer on the lunch menu was top class. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. If youre not too fussed about the price of the treatments. (They would spray our sunglasses, bring us small bites, refresh drinks, bring towels, the customer service was amazing and endless. Excellence Riviera Maya excellent. It was nice having our own private area where we could switch off and read a book. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. Please see our partners for more details. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. Pools are warm. It has lovely sea views and is located in a small corner of the resort. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Please, receive our warmest regards from The Excellence Collection. Tripadvisor performs checks on reviews. Check-in time is from 3 pm onwards, while check-out is at 12 pm. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you want a specific liquor, just request it. It has been a pleasure having you with us and we look forward to seeing you back soon. On top of everything, the entertainment team was superb. Generally speaking, the Cancun Hotel Zone is very safe for families. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. The staff here were very good and the service was seamless, but the food definitely was a letdown. As you pull up to the hotel a bellhop will be on hand to take your bags. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! Wonderful! Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. That alone was amazing to save us from waiting on hold. COVID Safety: We are vaccinated, so felt safe traveling. So if you like to be close to the hustle and bustle this is the option for you. You also have the option to opt-out of these cookies. Yes, free parking is available to guests. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. We worked out our new flights and needed to change our airport transfer. The airport/airlines recommend an App like VERIFLY to upload your results. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. An extensive gym with a great range of equipment. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! Youll be escorted to your room and your bags will be with you momentarily. Does Excellence Riviera Cancun have airport transportation? The atmosphere in Las Olas was also buzzing, which always adds to the experience. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. The club lounge is basically a private bar/restaurant area that is open all throughout the day. The other pools were pretty much the same temperature as the air around us. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . What are some of the property amenities at Excellence Riviera Cancun? Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. Entertainment and hospitality went above and beyond. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. The main steakhouse in the resort was pretty underwhelmed by this offering. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. I'm looking for some suggestions of places to play, and the. Our first stay in 2019, Playa Mujeres was 5-stars all they way. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. Please, receive our warmest regards from The Excellence Collection. We were lucky to get one for the end of the week. Its worth it to avoid stairs and ease of pool access during the day. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. We really appreciate your detailed feedback. There is so much to do at this resort. We tend to have pretty high standards and they were all exceeded. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! The cuisine has so much variety, the drinks are made to the standard you expect. This is the version of our website addressed to speakers of English in the United States. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! Federal 307 Chet-Pto. Excellence Riviera Cancun: COVID-safe Entertaining, Relaxing & Personable Resort - Read 24,088 reviews, view 26,126 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor The facilities available at the Excellence are really at an elevated level. We appreciate all of your hard work in ensuring our vacation was top notch. Before you go, Id recommend downloading the Excellence app. We look forward to welcoming you back soon to your home away from home. Unfortunately it makes enjoying frozen drinks a little bit of a problem. Just remember to speak a little louder and clearer than usual and that overcomes the issue. We managed to make it to the ocean once but it took a little liquid courage to do so. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. At check-in the agent will give you a health questionnaire.
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